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FedEx Freight Quick Help
Templates
Help Options

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Click the Help menu at the top of each page for FAQ’s, specific instructions, and additional information for the sections and processes you see on the screen.

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Refer to FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.

Frequently Asked Questions

  1. How do I save a template?
  2. How do I use a template?
  3. How do I modify a template?
  4. How do I rename a template?
  5. How do I delete a template?

Save a Template

If you send similar shipments on a recurring basis, you can speed your shipping process by saving your information in a template.

Once all of your shipment details have been entered on the Bill of Lading main screen, click Save as Template to save your information in a template.

After selecting this option, you will be asked to provide a customized template name. You will be able to access the saved information for future shipments using the Templates tab at the top of the screen.

You can save up to 200 Bill of Lading templates for your recurring shipments.

Use a Saved Template

Follow these steps to use one of your previously saved templates:
  1. Highlight the appropriate template within the list provided. Templates are sorted first by template name, then by account number.
  2. Click Use Template to access the information saved under this name.
  3. The following screen will be the main Bill of Lading page. All of your saved information will be entered in the appropriate fields for you. Enter any additional information as well as any updates to complete your BOL.

Modify a Template

Follow these steps to modify any of the details contained within your saved templates:
  1. Highlight the appropriate template within the list provided. Templates are sorted first by template name, then by account number.
  2. Click Modify template to access your saved information.
  3. On the following screen, update any necessary BOL details and click Save to finalize your changes.

Rename a Template

Follow these steps to change the name of a saved template:
  1. Highlight the appropriate template within the list provided. Templates are sorted first by template name, then by account number.
  2. Enter the new template name in the space provided.
  3. Click Rename template to finalize your update.
Delete a Template

Follow these remove a template from your saved template list:
  1. Highlight the appropriate template within the list provided. Templates are sorted first by template name, then by account number.
  2. Click Delete template to remove this item from your list.
  3. You will be asked to confirm your request.

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