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FedEx Freight Quick Help
Truckload Rates

Help Options



Help menu
Click the Help menu at the top of each page for FAQs, specific instructions, and additional information for the sections and processes you see on the screen.

Contact FedEx
Refer to FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.

Frequently Asked Questions



  1. How do I request a truckload rate?

Get a Truckload Rate



Complete the required information on the Truckload Get Rates screen and click Submit to request a rate quote.

All required fields are noted with an asterisk (*).

For detailed help with sections on this screen, scroll down, click the following links, or click the Help link at the top of each section:
  1. Payment Terms
  2. From Information
  3. To Information
  4. Debtor Information
  5. Quote Confirmation
  6. Freight Description
  7. Available Service Levels
  8. Special Instructions

Payment Terms
Indication the required payment terms for this shipment:
  • Prepaid
  • Collect
  • Third Party

From Information
Enter contact details for the shipper. Required fields are noted with an asterisk(*).

To Information
Enter contact details for the recipient. Required fields are noted with an asterisk(*).

Debtor Information
Enter contact details for the third-party involved with your shipment. You can use the “Same as From address” or “Same as To address” buttons to auto-populate the required fields. Required fields are noted with an asterisk(*).

Quote Confirmation
Let us know the best way to get in touch with you with your rate quote details. Required fields are noted with an asterisk(*).

Freight Description
Enter as much information as possible about your shipment. Required fields are noted with an asterisk(*).
  • Handling Units – let us know the number of primary handling units in the total shipment, i.e. the number of pallets
  • Drums – if applicable, enter the number of drums included in the shipment
  • Pallets – if applicable, enter the number of pallets included in the shipment
  • Total Weight – enter the total combined weight in pounds of all the pieces within your shipment
  • HazMat – check this box if your shipment contains HazMat materials
  • Description – add descriptive information about your shipment
  • Weight – enter the weight of the commodity in pounds
  • Length – enter the length of the commodity in inches
  • Width – enter the width of the commodity in inches
  • Height – enter the height of the commodity in inches
  • Estimated Linear Feet – enter total feet of trailer you estimate your shipment will require
  • Pallets – let us know about any stacking requirements for your shipment by checking the Top Loadable and/or Double stackable options

Available Service Levels
Enter details regarding your desired service, required fields are marked with an asterisk (*).
  • Estimated Pickup Date – use the calendar feature to select the date you desire a pickup.
  • Pickup Type – Select if the pickup will require a trailer spot, live load or if this information is unknown.
  • Requested Delivery Date – use the calendar feture to select the date you desire the shipment to be delivered.
  • Delivery Type – Select if the delivery will require a trailer spot, live unload or if this information is unknown.
  • Service Selection – Select services for which a quote is desired.

Enter additional details you would like the driver and freight handlers to know about your shipment.

Special Instructions
Enter additional details you would like the driver and freight handlers to know about your shipment.

Submit
Click Submit to send your shipment details to our Truckload Service Desk. You will receive a response via email with one hour.

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