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FedEx Return Manager User Guide
Section 8 — Login Profile


To help you navigate through this section, click on the following links:


Overview

The Login Profile screen allows you to update your password to access FedEx Return Manager System.

To access the merchant Login Profile screen, click Login Profile on the navigation bar. The Login Profile screen displays.


Required Data Fields

To complete the Login Profile screen, the following data about each authorized user is required:

Login User ID

  • Any combination of alphanumeric characters can be used.
  • A minimum of 8 characters is required.
  • No special characters can be used.
  • The login ID cannot be modified once it has been created. If you want to modify it, you need to delete the user and create a new one.
Password

  • Any combination of alphanumeric characters can be used.
  • A minimum of 8 characters is required.
  • One of the following special characters must be used: ! @ # $ % ^ & * ( ).
  • The password can be changed by each individual user on the FedEx Return Manager login screen.
Login Name—The complete name of the user.

User's Phone Nbr—Required information. However, the extension number is optional.

Login Type Cd—Each new user created by the Merchant Administrator is automatically granted Merchant User rights. Merchant User rights allow registered users access to the FedEx Return Manager System.

Optional Data Fields

Information about the user's Email ID and Fax Nbr is optional.

After you have entered information in all of the required fields and completed the Login Profile screen, click Update.

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