|FedEx Ship Manager® Help||
|FedEx Ship Manager® Shipping Administration|
Refer to FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.
Frequently Asked Questions
Users are individuals in the company who have had a FedEx Ship Manager account set up for them by a Shipping Administrator. Users can be given administrative privileges or can be authorized to only use the shipping functionality of FedEx Ship Manager.
All Users must be assigned to a Department, and therefore automatically inherit the Department’s physical location, accounts, privileges, references and defaults. To customize defaults at the User level, click Customize privileges, references and defaults in the User Settings section on the User Profile screen.
Note: Once you have been through the User screens, you can click Next and Previous to navigate between them.
Click the Users tab on the Shipping Administration screen to view all Users in the company.
View Users by Department
Select the Department from the Filter by department drop-down menu to view Users assigned to a Department.
Search or select Users to display
Sort UsersUse one of the following options:
Edit a User
Delete a User
Select the User, and click Delete. Click OK to confirm the deletion and remove the User from the system. Please note that once a User is deleted, the User’s Personal Address Book is also deleted and cannot be retrieved.
Add a new User
Use one of the following options:Note: The Shipping Administrator must assign the User to a Department on the User Profile screen before proceeding. After assigning the User to a Department, the User Profile, User Privileges, User References and User Defaults screens automatically populate with the settings of the Department, but can be customized at the User level for greater flexibility and control.
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.