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FedEx Ship Manager® Create a Shipment |
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FedEx Ship Manager® Shipment Help | ![]() |
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Help OptionsHelp Menu
Contact FedEx
Refer to
FedEx Customer Support for ways to contact FedEx via e-mail, mail, or phone.
Frequently Asked QuestionsCreate a Domestic Shipment (U.S. only)Complete the required information on the Create a Shipment screen and click Ship to print your shipping label. For detailed help with sections on this screen, either continue reading or select one of the following specific topics. You may also click the Help link at the top of each section:
FromSender information Enter all required information for a new sender. ToRecipient information Enter all required information for a new recipient. Note: FedEx Express and FedEx Ground cannot deliver to P.O. boxes within the U.S. Please refer to the FedEx Service Guide at fedex.com for complete details about exceptions. Perform detailed address check Select this option if you want FedEx to check your recipient address. Please refer to Customize Address Checker to set defaults for the Address Checker. Refer to Address Checker for general information about the FedEx Address Checker. This is a residence (U.S. only)
Package & Shipment DetailsService type Select the service type from the drop-down menu. Please refer to the FedEx Service Guide at fedex.com for detailed information on FedEx services and delivery commitments. Package type Select the package type from the drop-down menu. Please refer to the FedEx Service Guide at fedex.com for detailed information on FedEx packaging. Please refer to Order Supplies Online if you need to order FedEx pouches and packaging. No. of packages Credit Card shipping is available for single-piece shipments only. If you would like to prepare an International shipment, process a multiple-piece or group shipment, you may open a FedEx account. Weight or Total weight
Enter the declared value for shipments within the U.S.
You can process a shipment and print labels up to 2 days in advance for FedEx Express shipments. The future date prints on the label. Saturday delivery Select this option to have FedEx delivery your shipment on a Saturday. For U.S. FedEx Express shipping, Saturday delivery service is offered to selected locations. Contact your local FedEx office for information about the selected locations that deliver on Saturdays. For some services, you may be charged a special handling fee. For FedEx Express Freight, FedEx 1Day ® Freight, and FedEx 2Day ® Freight shipments can be tendered for Saturday delivery to select U.S. destinations. Contact your local FedEx office for information about the selected locations that deliver on Saturdays. A FedEx Express Freight ancillary charge applies for this service. Freight Package & Shipment DetailsFedEx considers Express Freight a single handling unit or package, typically attached to a skid, weighing between 151 pounds (69 kilograms) and 2,200 pounds (997 kilograms). A skid is a forkliftable base used to support/elevate an object. Typical types of skids are made of hardwood or plastic, are at least 4 inches (10 cm) high and can vary in length and width.
Service type Select the freight service type from the drop-down menu. Please refer to the FedEx Service Guide at fedex.com for detailed information on FedEx services and delivery commitments. Package type Select the package type from the drop-down menu. This field defaults to Your packaging. No. of skids Credit Card shipping is available for single-skid shipments only. If you would like to prepare an International shipment, process a multiple-piece or group shipment, you may open a FedEx account. Weight or Total weight
Enter the booking confirmation number, which is the number assigned to your shipment through an advanced "reservation" or confirmation made in the FedEx booking system. It is required for the following shipments:
Declared value Enter the declared value for shipments within the U.S.
You can process a freight shipment and print labels up to 2 days in advance. Available future ship dates are determined by the freight service type you selected. Billing DetailsBill transportation to Enter name exactly as it appears on credit card – company name and/or first name, middle name, last name. Company name is only required if the name on the credit card is a business. Card ID no. The Card Security Code is located on the back of most credit or debit cards and is typically a separate group of 3 digits to the right of the signature strip. On American Express cards, the Card Security Code is a printed (NOT embossed) group of four digits on the front towards the right. Reference fields Enter or select reference information in the Your Reference field, such as a customer number used by your company. Click More reference fields to enter or select a P.O. number, invoice number and department number.
If billing address is different than shipping address, deselect the checkbox and enter the valid address information. Special ServicesSpecial Services Select the special service(s) for your shipment and enter any additional required information. The available FedEx special services that display depend on your shipment’s origin, destination and package & shipment details.
To request a signature when the package is delivered, select one of the following signature types. Refer to the FedEx Service Guide at fedex.com for more information about signature options and fees.
Drop-offDrop-off a package at a FedEx location The nearest FedEx locations and the latest drop-off location for FedEx Express and FedEx Ground shipments are displayed. E-mail Notifications
Rates and Transit TimesThe Rates and Transit Times section displays the estimated shipping costs and transit times for your shipment. The rate quote you receive may be different from the billed charges for your shipment based on actual package weight, dimensions and other shipment details. For information on how shipping charges are calculated, please refer to the FedEx Service Guide at fedex.com. Select a service Click the service and proceed with completing your shipment. The Service type field in the Package & Shipment Details section displays your new service selection. View all services Click this option to view all services available for your shipment. View or print the rate details Click View rate details. Complete your ShipmentProcess your shipment Click Ship to process your shipment now and print your label.
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager® at fedex.com. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.
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