FedEx® Return Solutions

FedEx® Return Solutions

Customer Return Services

Customer Return Services

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Easy returns help build customer loyalty. You provide the option — and we’ll help make every step as easy as possible.

A man walks toward a Walgreens with a FedEx package to drop off

Expansive Drop-Off Network

With more than 55,000 convenient drop-off locations nationwide, customer returns are easier than ever. The FedEx convenience network allows customers to drop off returns at FedEx Office, FedEx Ship Center®, Walgreens and other retail locations.


A customer packs his cell phone into a protective shipping box

FedEx® Pack & Return Services

FedEx Office provides in-depth assistance for customers. This includes:

  • Printing return labels.
  • Packing and shipping items.
  • Accessing the customer or shipper's information.

With return technology, FedEx Office team members can inspect shipments, giving you an opportunity to quickly issue customer refunds and boost customer satisfaction.