FedEx Freight Direct

FedEx Freight Direct

Review FedEx Freight Direct Services, Rates, and Terms and Conditions.

Review FedEx Freight Direct Services, Rates, and Terms and Conditions.

Services

Pickup at FedEx Service Center

Service center customer pickup will include scheduled customer pickup at the FedEx Freight service centers at specified locations. Line haul transportation must be provided by FedEx Freight to the Service center. Service center customer pickup times will be Monday thru Friday from 8 a.m. until local close of business (varies by location), based on service center discretion. Service centers will load the item(s), and the customer will be responsible for the transportation and security of the item(s).   

FedEx Freight Direct Standard

FedEx Freight Direct Standard will include delivery of item(s) to the first available living space of the residence or backyard, garage, patio, and curbside. A maximum of four stairs will be included in FedEx Freight Direct Standard. Any structure greater than four stairs will require an upgrade to FedEx Freight Direct Premium. FedEx Freight Direct Standard will not include debris removal, any floor above or below ground level, or installation. FedEx Freight Direct Standard may be provided by third party vendors certified by FedEx Freight.

FedEx Freight Direct Premium

FedEx Freight Direct Premium will include item(s) delivered into the home to the room of choice of the consignee and debris removal. If Carrier or its vendor fails to provide selected FedEx Freight Direct Premium service, Carrier will either 1) return to the consignee location and complete FedEx Freight Direct Premium service; or 2) reduce Carrier’s charges to FedEx Freight Direct Standard service. 

Also with FedEx Freight Direct Premium, customers will have the option to include light assembly of the delivered item(s) for an additional charge. Light assembly is defined as delivery with assembly time totaling thirty (30) minutes or less requiring only a screwdriver, Allen wrench, and/or adjustable wrench (no power tools). Both FedEx Freight Direct Premium and light assembly may be provided by third-party vendors certified by FedEx Freight. 

Services Upgrade Requests

The consignee may only request an upgrade to FedEx Freight Direct Premium before or at the time of appointment scheduling by the Carrier.  The Carrier will obtain written approval from the Customer for the upgrade. If upgrade is approved by the Customer, FedEx Freight Direct Premium applicable charges will apply to the Customer. The Customer may provide the Carrier with blanket approval for all upgrade requests.

If the Customer does not approve the requested upgrade, service selection will be upgraded to FedEx Freight Direct Premium and applicable charges will apply to the consignee. Consignee will be responsible for payment of the undiscounted upgrade fee at time of delivery.

If the consignee requests an upgrade to FedEx Freight Direct Premium after the appointment has been scheduled (such as at the time of delivery), the service selection will be upgraded, and the consignee will be responsible for payment of the undiscounted upgrade fee at time of delivery. Redelivery fees may apply.

Rates

Service Surcharge Name Surcharge Keyword Surcharge Rate  
Pickup at FedEx Service Center   No Charge  
FedEx Freight Direct Standard FFDS $100.00 per Shipment  
FedEx Freight Direct Premium FFDP $175.00 per Shipment  
FedEx Freight Direct Assembly FFDA $89.00 per Shipment, in addition to FedEx Freight Direct Premium (FFDP) surcharge  

Size and Weight Limits

FedEx Freight Direct Standard

Maximum weight per piece: 150 lbs.*

Maximum length per piece: 108 inches

Maximum dimension per piece: 165 inches in length and girth combined

*For any FedEx Freight Direct Standard shipment that exceeds 150 lbs., the service selection will be upgraded to FedEx Freight Direct Premium with applicable charges to apply.

FedEx Freight Direct Premium**

Maximum weight per piece: 300 lbs.

Maximum length per piece: 108 inches

Maximum dimension per piece: 165 inches in length and girth combined

** Shipments exceeding the above limits require written preapproval from Carrier before acceptance.

Dallas, TX          
75001 75002 75006 75007 75010 75011
75013 75014 75015 75016 75017 75019
75022 75023 75024 75025 75026 75027
75028 75029 75030 75032 75033 75034
75035 75038 75039 75040 75041 75042
75043 75044 75045 75046 75047 75048
75049 75050 75051 75052 75053 75054
75056 75057 75060 75061 75062 75063
75065 75067 75068 75069 75070 75071
75074 75075 75077 75078 75080 75081
75082 75083 75085 75086 75087 75088
75089 75093 75094 75098 75099 75101
75102 75103 75104 75105 75106 75109
75110 75114 75115 75116 75117 75118
75119 75120 75121 75123 75124 75125
75126 75127 75132 75134 75135 75137
75138 75141 75142 75143 75144 75146
75147 75149 75150 75151 75152 75153
75154 75155 75156 75157 75158 75159
75160 75161 75163 75164 75165 75166
75167 75168 75169 75172 75173 75180
75181 75182 75185 75187 75189 75201
75202 75203 75204 75205 75206 75207
75208 75209 75210 75211 75212 75214
75215 75216 75217 75218 75219 75220
75221 75222 75223 75224 75225 75226
75227 75228 75229 75230 75231 75232
75233 75234 75235 75236 75237 75238
75240 75241 75242 75243 75244 75246
75247 75248 75249 75250 75251 75252
75253 75254 75260 75261 75262 75263
75264 75265 75266 75267 75270 75275
75277 75283 75284 75285 75287 75301
75303 75312 75313 75315 75320 75326
75336 75339 75342 75354 75355 75356
75357 75358 75359 75360 75367 75368
75370 75371 75372 75373 75374 75376
75378 75379 75380 75381 75382 75389
75390 75391 75392 75393 75394 75395
75397 75398 75401 75402 75403 75404
75422 75433 75440 75453 75472 75474
76001 76002 76003 76004 76005 76006
76007 76008 76009 76010 76011 76012
76013 76014 76015 76016 76017 76018
76019 76020 76021 76022 76023 76028
76031 76033 76034 76035 76036 76039
76040 76041 76043 76044 76048 76049
76050 76051 76052 76053 76054 76058
76059 76060 76061 76063 76064 76065
76066 76067 76068 76070 76071 76073
76077 76078 76082 76084 76085 76086
76087 76088 76092 76093 76094 76095
76096 76097 76098 76099 76101 76102
76103 76104 76105 76106 76107 76108
76109 76110 76111 76112 76113 76114
76115 76116 76117 76118 76119 76120
76121 76122 76123 76124 76126 76127
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76150 76155 76161 76162 76163 76164
76166 76177 76178 76179 76180 76181
76182 76185 76190 76191 76192 76193
76195 76196 76197 76198 76199 76201
76202 76203 76204 76205 76206 76207
76208 76209 76210 76225 76226 76227
76234 76244 76247 76248 76249 76259
76262 76266 76267 76401 76402 76426
76431 76433 76439 76449 76453 76461
76462 76463 76465 76472 76476 76484
76485 76487 76490 76623 76626 76651
Omaha, NE          
50020 50022 50025 50042 50076 50110
50117 50274 50833 50839 50843 50847
50848 50853 50857 50864 51430 51432
51442 51444 51446 51447 51454 51455
51463 51465 51467 51501 51502 51503
51510 51520 51521 51525 51526 51527
51528 51529 51530 51531 51532 51533
51534 51535 51536 51537 51540 51541
51542 51543 51544 51545 51546 51548
51549 51550 51551 51552 51553 51554
51555 51556 51557 51558 51559 51560
51561 51562 51563 51564 51565 51566
51570 51571 51572 51573 51575 51576
51577 51578 51579 51591 51593 51601
51603 51630 51631 51632 51636 51637
51638 51639 51640 51645 51646 51647
51648 51649 51650 51651 51652 51653
51654 51656 68001 68002 68005 68007
68008 68009 68010 68015 68016 68019
68022 68023 68025 68026 68028 68029
68031 68034 68036 68037 68038 68044
68045 68046 68048 68056 68059 68061
68063 68064 68068 68069 68072 68073
68101 68102 68103 68104 68105 68106
68107 68108 68109 68110 68111 68112
68113 68114 68116 68117 68118 68119
68122 68123 68124 68127 68128 68130
68131 68132 68133 68134 68135 68136
68137 68138 68139 68142 68144 68145
68147 68152 68154 68157 68164 68172
68175 68176 68178 68179 68180 68181
68182 68183 68197 68198 68601 68602
68621 68624 68648 68649 68659 68661
Atlanta, GA          
30001 30002 30003 30004 30005 30006
30007 30008 30009 30010 30011 30012
30013 30014 30015 30016 30017 30018
30019 30020 30021 30022 30023 30024
30025 30026 30028 30029 30030 30031
30032 30033 30034 30035 30036 30037
30038 30039 30040 30041 30042 30043
30044 30045 30046 30047 30048 30049
30050 30052 30054 30055 30056 30057
30058 30059 30060 30061 30062 30063
30064 30065 30066 30067 30068 30069
30070 30071 30072 30073 30074 30075
30076 30077 30078 30079 30080 30081
30082 30083 30084 30085 30086 30087
30088 30090 30091 30092 30093 30094
30095 30096 30097 30098 30099 30101
30102 30106 30107 30108 30109 30110
30111 30112 30113 30114 30115 30116
30117 30118 30119 30120 30121 30122
30126 30127 30128 30130 30132 30133
30134 30135 30136 30137 30140 30141
30142 30144 30146 30150 30152 30154
30156 30157 30160 30168 30169 30170
30174 30176 30178 30179 30180 30182
30183 30185 30187 30188 30189 30201
30202 30205 30206 30211 30212 30213
30214 30215 30218 30223 30224 30228
30229 30235 30236 30237 30238 30243
30244 30245 30247 30248 30249 30250
30251 30252 30253 30254 30255 30256
30257 30259 30260 30263 30264 30265
30266 30267 30268 30269 30270 30271
30272 30273 30274 30275 30276 30277
30278 30281 30284 30287 30288 30289
30290 30291 30292 30294 30295 30296
30297 30298 30301 30302 30303 30304
30305 30306 30307 30308 30309 30310
30311 30312 30313 30314 30315 30316
30317 30318 30319 30320 30321 30322
30323 30324 30325 30326 30327 30328
30329 30330 30331 30332 30333 30334
30335 30336 30337 30338 30339 30340
30341 30342 30343 30344 30345 30346
30347 30348 30349 30350 30353 30354
30355 30356 30357 30358 30359 30360
30361 30362 30363 30364 30365 30366
30368 30369 30370 30371 30373 30374
30375 30377 30378 30380 30384 30385
30388 30392 30394 30396 30398 30501
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30527 30528 30533 30534 30542 30543
30545 30546 30548 30554 30564 30566
30571 30572 30582 30597 31106 31107
31119 31123 31126 31131 31135 31136
31139 31141 31145 31146 31150 31156
31169 31192 31193 31195 31196 39901
Oklahoma City, OK          
73002 73003 73004 73005 73007 73008
73009 73010 73011 73012 73013 73014
73016 73018 73019 73020 73021 73022
73023 73024 73025 73026 73027 73028
73030 73031 73032 73033 73034 73035
73036 73039 73040 73042 73043 73044
73045 73046 73047 73048 73049 73050
73051 73052 73053 73054 73057 73058
73059 73064 73065 73066 73067 73068
73069 73070 73071 73072 73074 73075
73078 73079 73080 73083 73084 73085
73086 73089 73090 73092 73093 73095
73096 73097 73098 73099 73100 73101
73102 73103 73104 73105 73106 73107
73108 73109 73110 73111 73112 73113
73114 73115 73116 73117 73118 73119
73120 73121 73122 73123 73124 73125
73126 73127 73128 73129 73130 73131
73132 73134 73135 73136 73137 73139
73140 73141 73142 73143 73144 73145
73146 73147 73148 73149 73150 73151
73152 73153 73154 73155 73156 73157
73159 73160 73162 73163 73164 73165
73167 73169 73170 73172 73173 73178
73179 73184 73189 73190 73194 73195
73196 73433 73434 73444 73601 73620
73622 73624 73625 73626 73627 73632
73639 73641 73644 73646 73647 73648
73650 73654 73658 73659 73663 73667
73669 73724 73744 73750 73756 73762
73764 73772 74023 74026 74059 74062
74074 74075 74076 74077 74078 74079
74085 74801 74802 74804 74818 74820
74821 74824 74825 74826 74827 74830
74831 74832 74834 74837 74840 74842
74843 74844 74848 74849 74850 74851
74852 74854 74855 74857 74864 74865
74866 74867 74868 74869 74871 74872
74873 74875 74878 74881 74883 74884
Tulsa, OK          
74001 74002 74003 74004 74005 74006
74008 74010 74011 74012 74013 74014
74015 74016 74017 74018 74019 74020
74021 74022 74028 74029 74030 74031
74033 74034 74035 74036 74037 74038
74039 74041 74043 74044 74046 74047
74050 74051 74052 74053 74054 74055
74056 74060 74061 74063 74066 74067
74068 74070 74071 74073 74080 74081
74082 74083 74084 74101 74102 74103
74104 74105 74106 74107 74108 74110
74112 74114 74115 74116 74117 74119
74120 74121 74125 74126 74127 74128
74129 74130 74131 74132 74133 74134
74135 74136 74137 74138 74141 74145
74146 74147 74148 74149 74150 74151
74152 74153 74155 74156 74157 74158
74159 74169 74170 74171 74172 74177
74182 74186 74187 74192 74193 74330
74337 74340 74350 74352 74361 74362
74364 74365 74366 74367 74421 74429
74431 74437 74445 74447 74456 74460
74829 74833 74859 74860 74880  

Terms and Conditions

Tariff

Except as otherwise provided herein, the FXF 100 Series Rules Tariff in effect on the date of shipment will apply to all FedEx Freight Direct shipments. In the event of a conflict between the FXF 100 Series Rules Tariff and this Agreement, the Agreement shall control. 

Liability

Carrier’s liability for loss, damage or delay to a shipment will be as set forth in the FXF 100 Series Rules Tariff. Carrier’s liability for failure to provide a FedEx Freight Direct service will be limited to the charges paid to Customer by the consignee or other party for the contracted FedEx Freight Direct service. Except as otherwise specifically provided in the FXF 100 Series Rules Tariff solely with respect to money-back guaranteed services (if applicable), Carrier shall not be liable for any damages, direct, indirect or consequential, which are the result of delays in delivery or failure to provide the contracted FedEx Freight Direct service.

Consignee Information

In addition to the consignee delivery address, Customer agrees to provide to Carrier contract information for the consignee including a cell phone number and email address. By providing this information to Carrier, Customer acknowledges that Carrier will contact the consignee regarding the requested FedEx Freight Direct shipment/services. Customer agrees to comply with all applicable laws and regulations in collecting this information from the consignee and providing to Carrier.

Returns

Once delivery has been completed by Carrier, if a consignee desires to return a shipment for any reason, it shall be Customer’s responsibility to address any such return shipment request. Return shipments will be under a new bill of lading, apart from the transportation of the original shipment, and the terms of this Agreement, including pricing, will not apply. Customer should direct all consignees to contact Customer in the event of a return shipment request.

Post Delivery Survey

Carrier will perform a consignee permitted post-delivery electronic survey after delivery. Carrier will report survey results to the Customer.

 

FXF 100 Series Rules Tariff, Item 761, Custom Delivery Window, is hereby waived in its entirety.