FedEx Ship Manager Server

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FedEx Ship Manager Server-Announcements

August 2013 - What’s New in FedEx Ship Manager® Server 13.0.1

Ship smarter and faster with the latest FedEx Ship Manager® Server enhancements. For more information click here.

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May 2013 – FedEx Ship Manager® Server Version 12.0.5 is Available

Click here to view the FSMS version 12.0.5 Release Notes.

April 2013 – FedEx Ship Manager® Server Version 11.0.9 is Available

Click here to view the FSMS version 11.0.9 Release Notes.

February 2013 – FedEx Ship Manager Server Version 11.0.7 is Available

Click here to view the FSMS version 11.0.7 Release Notes.

February 2013 – New FedEx Ground® Labels Mean Better Service Reliability

FedEx is updating and improving the FedEx Ground shipping label to be consistent with the new FedEx Express label released in 2011. Most notably, you’ll see a new barcode. This will enable us to implement new services and include more detail about each shipment right on the label. You’ll also notice a better label layout and improved barcode legibility — which means increased read rates and service reliability.

We began using the new label and barcode last month, and we will gradually be increasing production over the next few months. Here are the changes you’ll start to see:
  • The barcode length will increase from 22 to 34 characters.
  • The FedEx Ground shipper number will be located in positions 10–19 of the barcode (separate from the tracking number).
  • The tracking number will be located in positions 21–34 of the barcode.
  • The length of the tracking number will be 12 characters (with the ability to expand to 14 characters in the future).
  • Some label content and identifiers will be in new positions.
  • FedEx Home Delivery® shipping labels will no longer include a “G” identifier, just an “H.”

Answer the following questions to determine if these changes will affect your shipping and receiving processes:

  1. Do you scan FedEx Ground barcodes today as part of your business process?
  2. Do you use a custom-designed label for FedEx Ground® shipments?
  3. Do you sort FedEx Ground or FedEx Home Delivery shipments manually?

If you answered “No” to the above questions, the barcode changes should not affect you.

If you answered “Yes” to any of the questions, please go to fedex.com/barcodeupdates to find out more about the new labels and make the transition easier. You should also be sure to inform any groups that are directly affected by these changes — like IT or shipping and receiving departments.

January 2013 – FedEx Ship Manager Server Version 12.0.3 is Available

Click here to view the FSMS version 12.0.3 Release Notes.

January 2013 – FedEx Ship Manager Server Version 10.6.9 is Available

Click here to view the FSMS version 10.6.9 Release Notes.

January 2013 – Update Your FedEx IP Addresses to Ensure Proper Information and Data Exchange

In order to improve your shipping experience with FedEx Ship Manager® Server, FedEx has built a new state-of-the-art data center which improves our reliability, disaster recovery capabilities and high availability of the servers you currently use to communicate with FedEx. Since you secure your network behind a firewall with a specific IP address containment, it will be necessary to add new IP addresses to ensure proper information and data exchange.

We ask that you alert your Technology Support teams to understand the impact of this change within your environment.

The new IP addresses are listed below. We are communicating to give you ample time to schedule your firewall changes prior to March 2013. To allow continued smooth data exchange between your systems and FedEx, please update your firewall as soon as possible by opening the following new IP addresses, connections are TCP SSL on port 443:

204.135.8.16
204.135.8.17

For validation purposes, the following FedEx IP addresses should already be open in your firewall:
199.81.196.27
199.81.197.170
199.81.216.60
199.81.216.140
199.81.217.140

The current FedEx test IP address is:
199.81.216.51

Thank you for updating your firewall(s). If you have any questions or need assistance, please call the FedEx Ship Manager Server Technical Support Center at 1.877.339.2774.

December 2012 – FedEx Announces Rates and Pricing Changes Effective in January 2013

Recently, FedEx announced rates and pricing changes effective Jan. 7, 2013 for FedEx® Ground, FedEx Home Delivery® and FedEx SmartPost®. FedEx previously announced on Sept. 18, 2012 that it will increase shipping rates for FedEx® Express services also effective Jan. 7, 2013. FedEx Freight implemented a rate increase on July 9, 2012. For additional details of these upcoming changes, go to http://www.fedex.com/us/2013rates/.

FedEx Express and FedEx Ground rates are downloaded to FedEx Ship Manager® Server (FSMS) systems. Pricing changes will be downloaded to the following FSMS versions: 10.6.1, 10.6.2, 10.6.3, 10.6.4, 10.6.5 and 10.6.7; 11.0.3, 11.0.4, 11.0.5 and 11.0.6; and 12.0.1.

To take advantage of all of the FedEx Ship Manager Server features, please contact the FedEx Ship Manager Server Technical Support Center at 1.877.FDX Assist 1.877.339.2774, Monday through Friday, 7 a.m. to 9 p.m. CST; and Saturday, 9 a.m. to 3 p.m. CST. If you have questions regarding a solution supplied by a FedEx® Compatible Solutions Program provider for FedEx Ship Manager Server, please contact your software provider for assistance.

December 2012 – Latest Intelligent Mail® Package Barcode (IMpb) Impacts to FedEx SmartPost®

The U.S. Postal Service® (USPS) has changed its current package barcode format to a new Intelligent Mail package barcode (IMpb) format that provides better end-to-end visibility and service performance. While the new label format has the same symbology as the current one, it also has new data elements that define mail class, subclass and extra services within the barcode.

FedEx began accepting IMpb labels on Feb. 1, 2012. In addition, the label and electronic package data interchange specifications became available on Feb. 1, 2012. To see how the IMpb labels affect FedEx SmartPost shipments and how to become compliant, go to https://www.fedex.com/us/smartpostguide/IMpbFAQ.html

This announcement is to remind you of the updates and assure you that we have been planning for these changes. FedEx SmartPost is working directly with the USPS to provide our customers with the needed time to prepare for this change to be compliant with the new barcode by Jan. 7, 2013.

What You Should Do:
To be compliant by Jan. 7, 2013, you will need to upgrade to FedEx Ship Manager® Server versions 11.0.4 or higher or 12.0.x or higher.

The FedEx Web Services customers automatically received the IMpb functionality between January and March 2012.

For more information about impacts to FedEx® electronic shipping solutions, go to https://www.fedex.com/us/smartpostguide/IMpbSolutions.html.

Please ensure that your management, development and support staff are aware of these changes from FedEx.

September 2012 – FedEx Ship Manager® Server version 11.0.6 is available.

Click here to view the FSMS version 11.0.6 Release Notes.

August 2012 – FedEx Ship Manager® Server version 12.0.1 What’s New, Release Notes and customer documentation are available.

FedEx Ship Manager Server version 12.0.1 contains service enhancements and features to help you ship faster and more efficiently.

To learn more about the new features and functionality, click here to view the FedEx Ship Manager Server What’s New. Click here to view the FedEx Ship Manager Server version 12.0.1 Release Notes. The customer documentation is available by clicking here.

August 2012 – FedEx Ship Manager® Server version 11.0.5 is available

Click here to view the FSMS version 11.0.5 Release Notes.

July 2012 – Update for Shipping to the Czech Republic, Hungary and Poland

Effective July 30, 2012, the Czech Republic (CZ), Hungary (HU) and Poland (PL) will become the newest postal aware countries for FedEx Express® shipments. Shipments to these countries require a postal code as part of the shipping address to help minimize delays and route packages more efficiently to their destinations. Shippers now must enter a valid postal code or they will be unable to ship to these countries.
What you should do: Please contact your recipients to obtain the correct postal codes for shipments to these countries and update your shipping databases with the correct postal codes prior to July 30, 2012 to speed up international shipping to the Czech Republic, Hungary, Poland and the other postal aware countries. Enter the correct postal code for your package destination using the format noted below where N=number.

Country Country Code Postal Format
N = Numeric
Czech Republic CZ NNNNN (NNN-NN)
Hungary HU NNNN
Poland PL NNNNN (NN-NNN)

Please ensure that your management, development and support staff are aware of this information to minimize delays and help FedEx route packages to their destinations more efficiently. If you have any questions or need technical assistance, please contact the FedEx Help Desk at 1.877.FDX Assist 1.877.339.2774, Monday through Friday, 7 a.m. to 9 p.m. CT; and Saturday, 9 a.m. to 3 p.m. CT.

March 2012 – FedEx Ship Manager® Server Version 10.6.7 is available.

Click here to review FSMS version 10.6.7 Release Notes.

March 2012 – FedEx Ship Manager® Server Version 10.0.9 is available.

Click here to review FSMS version 10.0.9 Release Notes.

February 2012 – Read About the Latest USPS-Related Impacts to FedEx SmartPost®

The U.S. Postal Service® (USPS) has changed its current package barcode format to a new Intelligent Mail® Package Barcode (IMpb) format that provides better end-to-end visibility and service performance. While the new label format has the same symbology as the current one, it also has new data elements that define mail class, subclass and extra services within the barcode.

 

FedEx began accepting IMpb labels on February 1, 2012. In addition, the label and electronic package data interchange specifications became available in February. To see how the IMpb labels affect FedEx SmartPost® shipments and how to become compliant, go to fedex.com/us/smartpostguide/IMpbFAQ.html.

 

This notice is to notify you of the updates and assure you that we have been planning for these changes. FedEx SmartPost is working directly with the USPS® to provide our customers with the needed time to prepare for this change to be compliant with the new barcode by January 2013. Click here to view the customer communications.

 

February 2012 – Read About Shipping Hazardous Materials To, From and Within Alaska and Hawaii.

If you use FedEx to ship hazardous materials, ORM-D (Other Regulated Materials for Domestic transport) or Limited Quantity shipments to, from or within Alaska and Hawaii, you must ship them via FedEx Express, not FedEx Ground.

 

Since reaching Alaska and Hawaii destinations requires air travel for certain legs of the route, regulatory restrictions mean you can’t use FedEx Ground to ship your hazardous materials, ORM-D or Limited Quantity packages to, from or within Alaska and Hawaii.

 

However, FedEx Express accepts shipments prepared for air travel under 49 Code of Federal Regulations (CFR), International Air Transport Association (IATA) and International Civil Aviation Organization (ICAO) regulations, which require specific packaging, labeling, documentation and processing for hazardous materials and dangerous goods packages shipped to, from and within Alaska and Hawaii.

 

FedEx has sent the attached communications to FedEx hazardous materials shippers to inform them of the regulations. Click here to view the customer communications.

 

February 2012 – A FedEx utility is available to assist with upgrading from FedEx Ship Manager® Server versions 10.0.7 and 10.0.8 to version 10.6.3.

Click here to review release notes for the upgrade utility. 

January 2012 – FedEx Ship Manager® Server Version 10.6.5 is available.

Click here to review FSMS version 10.6.5 Release Notes.

November 2011 – FedEx Ship Manager® Server Version 10.6.4 is available.

Click here to review version 10.6.4 Release Notes.

October 2011 – FedEx SmartPost Is on Track for Intelligent Mail Package Barcode Compliance by January 7, 2013

The U.S. Postal Service® (USPS) released the final Intelligent Mail® Package Barcode (IMpb) specifications on September 27. The IMpb is a regulatory barcode format that provides better end-to-end visibility and service performance. While the new format will have the same symbology as the current one, it will have new data elements that define mail class, subclass and extra services within the barcode. All shipping providers using the USPS will be required to use the IMpb format.

FedEx has been planning for this change and we are working on our IMpb solution. FedEx SmartPost® is working directly with the USPS to provide our customers with the needed time to prepare for this change to be compliant with the new barcode.

 

What you should do:
To be compliant by January 7, 2013, you will need to upgrade to FedEx Ship Manager® Server version 12.0.1 that will be available in the summer of 2012. FedEx Web Services customers will automatically receive the IMpb functionality between January 22, 2012 and March 5, 2012.

Please ensure that your management, development and support staff are aware of this information as FedEx SmartPost is working through the solution and will provide more details and requirements in future communications. We will continue to provide updates on the USPS IMpb final specifications to ensure that you receive a smooth and timely transition to the IMpb barcode to be compliant.

For further information, review the IMpb Frequently Asked Questions document at https://www.fedex.com/us/smartpostguide/IMpbFAQ.html

For more information about impacts to FedEx® electronic shipping solutions, go to https://www.fedex.com/us/smartpostguide/IMpbSolutions.html

You may also email IMpb@fedex.com if you have additional questions or concerns.

September 2011 – FedEx Ship Manager® Server version 11.0.2 Release Notes and What’s New are available.

FedEx Ship Manager Server version 11.0.2 contains enhancements for FedEx Express® and FedEx Freight® services as well as many more features to help you ship faster and more efficiently. New features include:

  • FedEx Freight® integration
  • Hold at FedEx location
  • FedEx 2Day® A.M. (U.S. only)
  • FedEx First Overnight® Saturday Delivery
  • FedEx First Overnight® Freight (U.S. only)
  • Dangerous goods shipping
  • New intra-country shipping options
  • Expanded global FedEx® Third Party Consignee options
  • New FedEx linear 1D barcode

To learn more about these and other new features and functionality, click here to view the FedEx Ship Manager Server Marketing What’s New publication. Click here to view the FedEx Ship Manager Server Release Notes.

July 2011 – FedEx Ship Manager® Server Version 10.6.3 is available.

Click here to review version 10.6.3 Release Notes.

June 2011 – U.S. Postal Service Changes Affecting FedEx SmartPost® Customers by June 2013

The U.S. Postal Service® (USPS) has stated that its current package barcode format will be changed to a new Intelligent Mail® Package Barcode (IMpb) format that provides better end-to-end visibility and service performance. While the new format will have the same symbology as the current one, it will move from the limited intelligence to an enhanced intelligence that defines mail class, subclass and extra services within the barcode. More details here.

June 2011 – FedEx Ground Introduces New Hazardous Materials Shipping Policies

Effective August 1, 2011, FedEx Ground® mandates all hazardous materials shippers to use FedEx or non-FedEx electronic shipping solution. More details here.

January 2011 – Update for Shipping to Russia, South Africa, South Korea and Turkey

Effective Aug. 2, 2010, Russia, South Africa, South Korea and Turkey became FedEx postal code-supported countries. Shipments to these countries require a postal code as part of the shipping address to help minimize delays and route packages more efficiently to their destinations. This is a reminder that shippers now must enter a valid postal code or they will be unable to ship to these countries. More details here.

January 2011 – Improved delivery of the 2011 International Air Transport Association (IATA) file.

This year we have expanded the automatic delivery of the 2011 International Air Transport Association (IATA) file to server versions FXRS076x and higher. You will automatically receive the new file as part of your FedEx Ship Manager® Server daily reconcile with FedEx. This process began on Jan. 1, 2011. More details here.

December 2010 - FedEx announced rates and pricing changes effective in January 2011.

Recently, FedEx announced rates and pricing changes effective in January 2011. For details of these upcoming changes, please go to fedex.com/us/rates2011. More details here.

January 2010 - FedEx announced rates and pricing changes effective in January 2010.

Updated 2010 rates and surcharges are automatically downloaded to your FedEx Ship Manager® Server systems. However, to fully implement these updates, you must perform a software upgrade to versions 8.5.1 or 10.0.3 of FedEx Ship Manager Server. More details here.

January 2010 - Improved delivery of the 2010 International Air Transport Association (IATA) file

This year we have improved our delivery of the 2010 International Air Transport Association (IATA) file. You will automatically receive the new file as part of your FedEx Ship Manager® Server daily reconcile with FedEx. More details here.

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To see more announcements and additional information, please visit our announcements page.

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