• Shipping Service Info
  • Benefits of using FedEx
  • Improved Next-Day Service Within Europe
  • FedEx Europe First^TM
  • FedEx International Priority^®
  • FedEx^® 10kg and 25kg Box
  • FedEx International Priority^® Freight
  • Ancillary Clearance Services
  • Conditions of Carriage
  • Supply Chain Solutions
  • Industry-Specific Solutions

Money Back Guarantee

FedEx has a remarkable on-time delivery record. We're so confident of the reliability of our systems and people that we back FedEx Express shipments with a Money-Back Guarantee.

FedEx Express International 

We offer a Money-Back Guarantee if we miss our published (or quoted, as in the case of FedEx International Next Flight) delivery time by even 60 seconds, barring customs delays.

See Terms & Conditions for more information on our International Express Money-Back Guarantee.