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How to Complete International
Shipping Documentation

  • How to complete a Commercial Invoice

    The Commercial Invoice is the primary document used by most foreign customs agencies for import control, valuation and duty determination.

    Download Commercial Invoice template in editable pdf format

    1. International Air Waybill number

    Enter the FedEx International Air Waybill number, our main reference for your shipment.

    2. Export references (ie. order number, invoice number, etc.)

    An invoice number is always required for customs

    3. Shipper / Exporter

    Complete name, address, telephone number and exporter’s EORI or Tax ID number

    4. Consignee / Importer

    Complete name, address, telephone number and importer’s EORI or Tax ID number

    5. Importer – if other than consignee

    If the shipment will be handled by an importer who is not the recipient, complete full name, address and telephone number.

    6. Full description of goods

    The description should answer:

    • What is it?
    • How many are there?
    • What is it made of?
    • What is it intended for?
    • Examples:
      • Two steel springs for woodworking machine
      • 30 pages of legal documents
      • Food — one can of sliced peaches

    7. Country of Manufacture

    Complete the country in which each of the commodities in your shipment was originally manufactured or produced.

    If you have multiple commodities with different countries of manufacture, please include each country of manufacture beside each product description.

    8. Unit Value

    A true customs value is required, even if there is no transactional value for the goods being shipped. If you have multiple commodities with different values, please include each value beside each product description.

    9. Signature

    Before you sign the declaration, ensure that all the information is consistent with the Air Waybill.

    Please place the original commercial invoice and two copies, all individually signed, on the package, together with the Air Waybill.

  • How to complete your Air Waybill online and upload your customs documentation with FedEx Ship Manager® at fedex.com
    • Step 1 – Enable your Electronic Trade Documents (only needed once)

      Log in to FedEx Ship Manager at fedex.com

      1. Click on “Preferences” above Billing Details.
      2. Check the box to “Enable Electronic Trade Documents.”
      3. Click “Save Changes,” and you’re done!
      See where ETD is available
    • Step 2 – Enter Shipping Information
      1. Sender Information

        Be sure to complete your full address and phone number.

        For commercial shipments travelling outside the European Union, make sure you include your EORI number.

      2. Recipient Information

        Complete the recipient’s address details and phone number.

        For commercial shipments travelling outside the European Union, make sure you include the recipient’s tax ID /EORI number.

      3. Payer Information

        Complete the payer information for transportation & Duties & Taxes

    • Step 3 – Enter Product or Commodity Information
      1. Enter product/commodity information

        For shipments requiring customs documentation, a new window will appear to allow you to enter all your commodity information

      2. Commodity Information

        For each of the commodities in your shipment put:

        • Full description of goods in English
          • What it is?
          • What it is made of?
          • How many/how much?
          • What it is used for?
        • Customs Value: A value of customs is required, even if there is no transactional value for the goods being shipped. (Zero value is not acceptable)
        • Country of Manufacture: If you have multiple commodities with different countries of manufacture, please include each country of manufacture for each product description.

      3. Choose the basic customs documents you want to upload or create

        • Commercial Invoice
          • Our recommendation: Use your own commercial invoice
          • Make sure you have enabled ETD to upload your documentation electronically
          • Make sure that the information in the Commercial Invoice matches the information on the Air Waybill
        • Pro Format Invoice
          • For shipments of free goods such as product samples, catalogues or products not intended for sale
          • However, not all countries accept pro-forma invoices and we recommend preparing a commercial invoice in every case as it requires no extra effort.
        • Additional Trade documents
          • Attach any other required trade documents required for your commodity / destination
    • Step 4 – Print Labels and Documents
      1. Print labels and documents

        Last step in the process is the verification and printing of your Air Waybill

      2. Documents attached

        You have the ability to view the documents that have been attached to your shipment

      3. After printing instructions

        Fold the printed page along the horizontal line

        Place the label in the shipping pouch and affix it to your shipment

      Note: If you have not uploaded your Commercial Invoice in FedEx Ship Manager, please print three copies of your Commercial Invoice, sign them and put them on your shipment together with the Air Waybill

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