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Can I ship without a FedEx account number?
Complaints and refunds
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Customs codes
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Do I need a packing list?
Does FedEx provide customs clearance solutions?
Duties and taxes
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Fees and charges
How can I arrange or schedule a pickup?
How can I track my parcel without a tracking number?
How do I book a shipment?
How do I cancel a pickup?
How do I declare the value of my goods?
How do I email a shipping label?
How do I write a goods description for a shipment?
How is duty and tax applied?
How is duty calculated?
How much does a shipment cost?
I believe the shipper paid for all charges relating to this shipment, so why have I been charged?
I forgot my account number, what is it?
If I purchase my goods online, are duties and taxes applicable?
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What are Incoterms®?
What are certificates of authorization?
What are dangerous goods?
What are duties and taxes?
What documents do I need for customs clearance?
What does status 'In transit' mean?
What does the status 'Exception' mean?
What goods can I send?
What happens if my package was delivered to the wrong location?
What is a bill of lading?
What is a certificate of origin?
What is a commercial invoice and how do I fill it in?
What is a disbursement fee?
What is a harmonized or HS code?
What is a power of attorney?
What is a safety compliance certificate?
What is an air waybill (AWB)?
What is the dangerous goods surcharge?
What is the difference between a document and non-document (product) shipment?
What is the difference between shipper and consignee?
What time will the driver pick up or collect my package?
When do I have to pay duties and taxes?
When do I need an export licence?
When do I need to supply Safety Data Sheets (SDS)?
When do duties and taxes apply?
When will my package arrive?
Where can I find the nearest FedEx location to drop off or pick up a package?
Where can I make a complaint?
Where is my package?
Who pays duties and taxes?
Why are accurate goods descriptions so important?
Why didn’t FedEx advise me of duties and taxes at the time of delivery?
Why do I have to pay duties and taxes?
Why is my package stuck at customs?
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I forgot my account number, what is it?

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