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Frequently asked questions 

All the information you need to help you ship. 


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Back
Receiving
  • Tracking
  • Delivery management

Receiving

Delivery management

  • What happens if my package was delivered to the wrong location?
  • Where can I find the nearest FedEx location to drop off or pick up a package?
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Tracking

  • Can I get a proof of delivery?
  • How can I track my parcel without a tracking number?
  • My package was supposed to be delivered but it hasn’t arrived yet. What can I do?
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