Shipping Guide

Inbound Shipping

Get help with Customs procedures, limitations and restrictions. Prepare your shipment properly.

FedEx Clearance Process

All shipments crossing international borders must be cleared through Customs in the destination country prior to being delivered to the recipient. Unless the sender specified a broker. FedEx submits shipments to Customs and other regulatory agencies. It is the sender's responsibility to provide the necessary and correct documentation. Shipments that require more than the FedEx International Air Waybill and Commercial Invoice may require more transit time. If shipments are held by Customs because of incorrect or missing documentation we may first attempt to notify the recipient.

Turkey Import Clearance Process

Clearance Information

Shipment that fit the criteria stated below are subject to duty, expect delays.

a. Shipments valued over 75 EUR,
b. Shipments weighing over 30 kg,
c. Shipments valued less than 75 EUR and weighing less than 30 kg, consigned to an individual more than 5 times a year.

Shipments that have been selected for return are subject to additional charges.
All temporary imports must be cleared from customs on BSO charges status.
Shipments from Europe require ATR-1
In transit shipments coming to Seaports are subject to duty/tax and customs clearance can only be done from consignee or from a selected broker To exempt the duty/tax,shipments can be inbond transferred to the nearest bonded airport area.If bonded transfer performed to the nearest bonded airport return of the shipment will not be possible.
Any shipment valued more than 75 EUR require formal entry with custom Consignee must appoint a broker (external or FedEx/GSP) for clearance by providing authorization letter/power of attorney, additional charges apply (ordino fee, brokerage fee, storage fee, stamp fee, D&T) and expect clearance delays. Shipments that fall under the 75 EUR limitations will be randomly inspected through customs officer and based on the commodity shipment can be selected dutiable.
A Certificate of Origin is required for all shipments originating in Tunisia, Jordan, Australia, United Arab Emirates, Egypt, Hong Kong and China.
Acceptable shipments for resale or those requiring a CI should be addressed to a company and not an individual.
Any shipment that has not cleared after 20 days will be confiscated by local customs.It is important for the consignee to assist if needed to avoid loss of goods.Shipments that passed the 20 days regulations can be cleared additional 30 days period with paying 1% penalty of the customs value of the shipment.
All commercial non-doc shipments will incur a customs surcharge of 165 USD per shipment as well as a 100 USD ordino fee (clearance document which every shipment requiring formal customs clearance must have).
Proforma Invoices are not accepted.
Dutiable shipments require original invoice signed and numbered.
Shipments requiring clearance at points other than Istanbul or where inbound transfer is required are subject to additional charges except for the cities Ankara and Izmir.

Notes

Electronic equipment, Electronic spare parts, Medical equipment and their spare parts are subject to CE markings and if coming from EU Countries,ATR-1 documents are required.
Electronic Export Information or EEI (formerly SED) is required to this country for all US, Puerto Rico, and US Virgin Islands export shipments if any Schedule B/HTS commodity value is greater than 2,500 USD and from the same shipper/US Principal Party in Interest (USPPI) to the same consignee on the same day, OR at ANY value if the commodity is subject to ITAR or requires an export license/permit or is rough diamonds.

Broker Select Option

EXPRESS ALPHA ID	BSO CLEARANCE ASSIGNMENT ID
ADAA	ADAA
ANKA	ANKA
AYTA	AYTA
ISTA	ISTA
ISTI	ISTI
IZMA	IZMA

Dangerous Goods

NOT ACCEPTED

Prohibited Items

Mobile/Cellular phones for private persons and for personal use

Import Prohibitions and Restrictions

Certain items are prohibited by Customs for import to Turkey. These items are in addition to items forbidden by IATA. Senders are responsible for making sure that the goods they are shipping are acceptable for shipments to Turkey.

Forbidden for Import to Turkey

Cash and cash equivalents
Dangerous goods as defined by IATA
Soil
Viagra
Ice, dry
Metals, precious
Diamonds
Labels, paper, buttons, zippers require to be cleared as temporary imports by a separate broker

Documents

Required Documentation

Required documentation varies according to the following factors:

Whether you are shipping documents with no Declared value. These shipments require only the fully completed FedEx International Air Waybill.
If you are shipping documents with a Declared value greater than US$ 100 or dutiable goods, we require a FedEx International Air Waybill and a Proforma invoice.
If you are shipping dutiable goods, the original invoice needs to be attached outside the box. A copy of the invoice will delay the shipments in Customs.

Turkey Import Regulations

Take note of the following regulations when importing to Turkey.

The dimensional and weight maximumms for import shipments:

- FedEx International Priority: 274 cm (108 in) L, 330 cm (130 in) L & G, 68 kg (150 lb)

- FedEx International Priority Freight: 302 cm (119 in) L, 762 cm (300in) L & G, 1000kg (2200 lb)

An invoice is required for all shipments with a Declared value.
Duty/Tax free entry is allowed for gifts valued up to US$ 100. Unsolicited gifts must be shipped from one individual to another and should not contain tobacco or liquor.

Regulatory Information Contact

Agency

MNG Kargo Yurtiçi ve Yurtdışı Taşımacılık A.Ş.
Eski Büyükdere Cad. Tahirağa Çeşme Sok.
Ayazağa Ticaret Merkezi Kat 5-6
Maslak – İstanbul
Phone number: +90.212.444.0606