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Printable Version Customer Service
FedEx Online Chat
Representatives are available online Monday thru Friday, 9:00am to 6:00pm (Local Time), excluding holidays.
To contact FedEx via E-mail, Write To FedEx.
Customer Service
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
| Customer Service Fax: | (598-2) 628-4829 | |
| Customer Service Hours: |
Monday - Friday, 8:00 - 19:00 |
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| Administration Switchboard: | (598-2) 628-4837 | |
| Administration Fax: | (598-2) 628-4829 | |
| Hours of operation: | Monday - Friday, 9:00 - 18:00 |
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| Sales Switchboard: | (598-2) 916-5545 | |
| Hours of operation: | Monday - Friday, 9:00 - 18:00 |
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
Customer Technology Help Desk
For technical assistance you call dial (598-2) 628-0100
Select the language
Press 7 for More Services
Press 6 for Technical Assistance
Call today, a specialist will gladly take care of your doubts and questions.