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Printable Version Customer Service
FedEx Online Chat
Representatives are available online Monday thru Friday, 9:00am to 6:00pm (Local Time), excluding holidays.
To contact FedEx via E-mail, Write To FedEx.
Customer Service (598) 2628-0100
- Pick-up request
- Service and price information
- Package status and Proof of Delivery
- General inquiries and advice
| Customer Service Hours: | Monday -Friday, 8:00 - 19:00 | |
| Hours of Operation: |
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| Fedex World Service Center, Rivera 3528, Montevideo | Monday - Friday, 10:00, 20:00 | |
| Fedex World Service Center, Juncal 1321, Montevideo | Monday - Friday, 10:00 a 13:00 y 14:00 a 19:00 | |
| Special Operations | (598) 2622-4957 (until 16:00) | |
| Sales: | (598) 2916-5545 (Monday - Friday, 9:00 to 18:00) |
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).
Customer Technology Help Desk
For technical assistance you call dial: (598) 2628-0100
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Press 6 for Technical Assistance
Call today, a specialist will gladly take care of your doubts and questions.