Can I get updates on the status of my claim?

Yes, you can. If your claim is directly sent to FedEx through the claims form or raised with FedEx Customer Service, you will receive a confirmation email followed by regular updates on the status of your claim.

Very hard
Very easy

Can’t find what you’re looking for?

Contact us with one of these options.

Chat to us

Our virtual assistant is here for you 24 hours a day, seven days a week. If it doesn't find a solution, you'll be transferred to someone who can help.

Chat now

Write to us

Reach the right person the first time, our contact forms will help you.

Go to form

Call us

Get in touch with our Customer Service for further enquiries about our services.

See phone numbers