|Freight - Third Party|
Online Technical Support
Click the Help menu at the top of each page to access the following tools:
Refer to the fedex.ca Contact Us page for ways to contact FedEx via email, mail, or phone.
If you selected a third party (bill to) account in the account information module, the third party’s contact information will be filled out for you in this section. You are required to enter a phone number. Additionally, you can enter an email address for the third party.
If you did not select a third party account in the account information module but would like to bill a third party, check the Bill third party box, and use one of the following options to enter or select the sender’s information:
If you know the third party’s FedEx Freight account number, enter it in the Account No. field to bill charges. Otherwise, leave the field blank.
This information is provided to you and its use is subject to the FedEx Automation Agreement under which you obtained or have been authorized to use FedEx Ship Manager ® at fedex.ca. No warranties are extended and all warranties, including without limitation, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED, regarding this information. Any conflict between this information and the Automation Agreement, or transportation agreement between you and FedEx, or between this information and the FedEx Service Guide will be governed by the Automation Agreement, the transportation agreement and the FedEx Service Guide, in that order. Your use of this information constitutes your agreement to these terms.