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How to use FedEx® Electronic Trade Documents

How to use FedEx® Electronic Trade Documents

Learn how to activate and submit customs documents with ETD.

FedEx Ship Manager™ at

Activate ETD

Follow these simple steps:

  1. Log in to your account.
  2. Click Preferences above ‘Billing Details’ section and under ‘Contact your administrator’.
  3. Within the ‘Customs Clearance Preference’ section, tick the Enable Electronic Trade Documents (ETD) box and agree to the terms and conditions.
  4. Upload a letterhead and signature file. Adjust letterhead within 700 pixels wide by 50 pixels tall and adjust signature within 240 pixels wide by 25 pixels tall before upload – you’ll need them for most customs documents.
  5. Click Save changes.
ETD selection illustration

Create an ETD shipment

Man standing at desk looking at a laptop with an opened FedEx box next to him


The most common way to submit your customs documentation is when creating your shipping label on FedEx Ship Manager at You can either choose to take advantage of the commercial invoice generated by FedEx or decide to upload your own commercial invoice in your preferred format.


Alternatively, you can use Global Trade Manager's Document Preparation Center to create your customs documents and save them for later use by selecting pre-shipment under the Upload tab. Once you’re ready to ship:

  1. Go to FedEx Ship Manager at, enter shipping information and click Continue.
  2. Then, enter product/commodity information. Under Customs Documentation, tick the document you want to upload (commercial invoice, pro forma, other) and select Attach from Document Preparation Center from the dropdown menu to retrieve the documents you had previously saved.

To learn more on how to create an ETD shipment on FedEx Ship Manager at, check our job aid.

The new version of FedEx Ship Manager™ at

Create an ETD shipment


You can submit your customs documents while creating the shipping label. You can either choose to take advantage of the commercial or pro forma invoice generated by FedEx or decide to upload your own commercial invoice. If you choose the option I want FedEx to help me create a commercial invoice or I want FedEx to help me create a pro forma invoice, upload your signature and letterhead.

When using ETD for the very first time, you will be asked to ‘Accept FedEx Electronic Trade Documents terms and conditions’.

Customs documentation screenshot

Other Shipping Solutions

Activate ETD

FedEx Ship Manager® Software

ETD is activated by default from version 13 onwards. For older versions or integrated software, please contact your FedEx representative.

FedEx Web Services

Search for Electronic Trade Documents in the Developer Resource Center. For assistance, contact your FedEx representative.

FedEx Server

Contact your Account Executive to learn more and activate FedEx Electronic Trade Documents.

Create an ETD shipment

In all above shipping tools, you can either upload your customs documents at the same time you create your shipping label or after your shipping label has been created (via Post-Shipment Document Upload). If you prefer to use a FedEx-generated commercial invoice, the required commercial invoice needs to be uploaded at the time of label creation but additional documents can be uploaded at a later stage.

Womanwith headset on smiling and looking at a computer

Discover Post-Shipment Document Upload (PSDU)


  • It’s ideal for customers who create their own commercial invoices and have third-parties or remote offices creating customs documentation.
  • It allows the shipping department to focus on getting the shipments packed and ready for pickup.
  • It’s available upon activation by our Customer Technology team.

How to submit customs documentation with PSDU

  1. FedEx Web Services and FedEx Server shippers can code to transmit customs documentation after the label has been printed.
  2. If not near a shipping device, shippers can upload customs documentation on via FedEx Global Trade Manager’s Document Preparation Center providing they have the shipment tracking number from the previously created shipping label and login credentials associated with the FedEx account. See how.

Either way, customs documentation must be submitted on the same business day and within cutoff times of the shipper’s location.

PSDU is not supported on FedEx Ship Manager at