Schedule a return pickup

• Your booking request will always be scheduled for the following business day – (i.e. Submitted on Wednesday, booking for Thursday or submitted on Friday, booking for Monday)

• Our pickup times are between 12:00-18:00, Monday-Friday. Deviations may occur depending on the postal code

• Please confirm the address from where we are to collect your shipment in the below address fields

• Other useful information such as door code / c/o address / goods reception should be noted in the "Instructions for the driver" field

• Only one tracking number is required to be entered. However, multiple shipments can be picked up; please specify the number of shipments in the number of packages field

• Confirmation of the collection will be sent to the email address provided

• Please ensure the shipment is appropriately packed, a return label is placed in a pouch and not directly taped onto the package

To arrange a pickup for your FedEx return shipment please complete the form below. If you have a FedEx account, you can use our application Schedule a Pickup when logged in.

Please note:

• If your request is received before 11.00, then we will attempt collection today. If request received after 11.00, we will attempt collection on the next business day.
• Our times for pickup is between 8-16, Monday-Friday. Deviations may occur depending on the postal code.
• Please confirm your address from where we are to collect your shipment in below fields. Other useful information such as door code / c/o address / goods reception should be noted in the field “Instructions for the collection”
• Please ensure the shipment is appropriately packed and a return label is applied. Please note label is to be placed in a pouch, and not directly taped on to the package.
• Note below. Only one tracking number needs to be entered, but multiple shipments can be picked up. Please specify the number of shipments below.
• There will be sent a confirmation of the collection to the email address provided in the field.