Keep your shipping arrangement on track
Do you have a regular arrangement where the sender books the shipment and the receiver pays?
You can keep this arrangement running smoothly as you or your shipping partners start shipping with FedEx. Whether you’re the sender or the payer and receiver, here’s everything you need to know.
When’s the move to FedEx?
If you’re going to start shipping with FedEx, we’ll email you to confirm the exact date your TNT account will be deactivated.
If it’s your shipping partner who’s going to start shipping with FedEx, reach out to them for the details and make sure you both remember the date.
What to do
If you're the sender
While the receiver’s TNT account is still active
You can continue booking shipments in myTNT using the receiver’s TNT account, with their permission.
- Log in to myTNT and start creating your shipment as usual. You’ll see a message saying you can only proceed if you’re billing the recipient
- Select the recipient’s account in the Billing Information section. If you select your own account for billing, you’ll receive an error message
- Complete your shipment as usual
Once the receiver’s TNT account has been deactivated, you’ll receive an error message in the Billing Information section when you try to select their account.
When the receiver starts shipping with FedEx
To continue booking shipments using the receiver’s FedEx account:
- Open your own FedEx shipping account, if you don’t have one yet
- Get the receiver’s FedEx account number
- Start booking shipments using their account number, with their permission
You and the receiver will both need active FedEx accounts. You’ll also need access to FedEx shipping tools to book shipments using the receiver’s account.
If you’re the payer and receiver
- Make sure your FedEx account is activated
- Share your FedEx account number with your senders
- Give them permission to use your account for billing
- Keep in mind that senders will also need their own FedEx account number and access to FedEx shipping tools to book shipments using your account
- Continue paying for shipments with your FedEx account
Your shipping partners can continue booking shipments on your TNT account while it’s still active.
Once your TNT account has been deactivated, they’ll see an error message in the Billing Information section in myTNT when they try to select your account.
How to get started?
If you don’t have a FedEx account yet, open one to get started.
Don’t want to open a FedEx account?
No problem. It’ll just mean a little bit more paperwork for your shipping partner.
Your shipping partner can create shipping labels, air waybills and other documents using their FedEx account. They can then send these to you to print and include with your shipments.
What are the perks of FedEx?
With TNT and FedEx working as one, you get the best of both worlds. Your goods get to fly with the world’s largest cargo airline to over 220 countries and territories. Plus, shipping is made super simple with FedEx Ship Manager™ at fedex.com, our smart online tool.
Take a look at our shipping services to see how we’re bringing you more opportunities for speedy deliveries worldwide.
Have additional shipping partners still using TNT?
You can continue booking shipments via TNT on a shipping partner’s TNT account while it’s still active, with their permission.
Share this page with your shipping partners so they know what to expect and what they need to do.
