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Value Added Services and Surcharges (VASS)
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Value Added Services*

Customize your shipments to your needs (or the needs of your recipients) with value added services.

Useful Rate and Surcharges Information

For FedEx International Priority & FedEx International First, rates are based on the total weight of all packages in one shipment using one air waybill. Any fraction of a kilogram takes the next higher weight.

As of 18 January 2010, shipments where dimensional weight exceeds actual weight are charged according to the following volumetric calculation:

Dimensional weight in kg per package = Length x Height x Width in cm / 5,000.

This dimensional weight calculation for FedEx Express services applies to Europe, Middle-East, Africa and the Indian Subcontinent (EMEA), EMEA export and EMEA import shipments.

A flat rate applies up to 10 kg and 25 kg for FedEx® 10kg Box and FedEx® 25kg Box respectively. An increment for each additional kilogram is then added.

FedEx International Priority or FedEx International Economy:

  • Maximum 274 cm in length (always the longest side)
  • Maximum 330 cm in length and girth combined. Girth = (2 x height) + (2 x width)

Any package exceeding these standard measures is automatically considered as FedEx International Priority Freight and billed accordingly.

Dimensions are limited depending on the service used. Click here for more information on our services and dimensions.

  • FedEx Envelope / FedEx Pak: US$ 100
  • FedEx Box / FedEx Tube / and other packaging: US$ 50,000

*Values may vary according to destination. Check our online Transit Times and Coverage guide for the maximum declared value per destination.

Unless the Sender enters a higher Declared Value for Carriage on the (Air) Waybill and pays the required fee, the liability of FedEx is limited to the higher of a) the amount provided by the applicable international convention; b) € 22 per kilogram; or c) US$ 100 per Shipment. For Shipments using the FedEx 1Day Freight, FedEx Priority Overnight or FedEx Standard Overnight service, the liability of FedEx is limited to the higher of a) the amount provided by the applicable local law; b) € 10 per kilogram; or c) US$ 100 per Shipment, unless the Sender enters a higher Declared Value for Carriage on the (Air) Waybill and pays the required fee. FedEx does not provide cargo liability or all-risk insurance but the Sender may pay an additional charge for Declared Value for Carriage above these limits, subject to an incremental charge of KES 102 per KES 10,200 of value in excess of KES 10,200 or KES 420 per kg, whichever is greater.

Specific items such as artwork, film, antiques, glassware, jewellery, furs, watches, etc. are limited to a maximum declared value for carriage of US$ 1,000 per shipment or US$ 9.07 per US pound, whichever is greater. Liability of claims requires notice of claims within strict time limits. FedEx’s liability is subject to strict and detailed terms and conditions.

For further information regarding carrier liability please refer to the Federal Express Conditions of Carriage or your Customer Service representative. Shipments originating outside Europe, the Middle East, the Indian subcontinent and Africa are subject to the FedEx Conditions of Carriage/Service Guide applicable in the origin country.

FedEx has adopted a dynamic fuel surcharge according to the variation in the price of Kerosene-type-Jet Fuel and reserves the right to assess a fuel surcharge. Please click here for more information.


Duties and taxes might be due when importing a shipment. They will be billed to the recipient unless otherwise requested by the shipper.

FedEx may advance these fees as assessed by Customs and the Federal Tax Authority on behalf of the payer. A fee will be based on the advanced amount.

Other Surcharges

Out of Pick-up Area KES 30.6 per kg or a minimum of KES 1,224 per shipment
Out of Delivery Area KES 30.6 per kg or a minimum of KES 1,224 per shipment
Address Correction KES 1,122 per shipment
Saturday Delivery KES 816 per shipment
Additional Handling for
Non-Stackable Shipments
KES 19,176 per shipment
Indirect Signature Required (ISR) KES 510 per shipment
Direct Signature Required (DSR) KES 510 per shipment
Adult Signature Required (ASR) KES 612 per shipment
Bill Third Party 2.5% of the transportation charges, surcharges and additional fees
(not including duties, taxes and ancillary clearance service fees)

Effective Jan. 17, 2022, the International Out-of-Delivery-Area Surcharge and International Out-of-Pickup Area Surcharge will move to tiered pricing based on ZIP codes, postal codes or cities for International Express Freight and Parcel services.

International shipments destined to and/or originating from remote and less-accessible locations listed in the International Out-of-Delivery-Area Surcharge and International Out-of-Pickup-Area Surcharge ZIP and postal code list will be subject to the rates per tier shown here.

Applicable surcharges by tier:

Tier A: KES 386.6 per shipment

Tier B: Greater of KES 1,224 per shipment or KES 30.6 per kg

Tier C: Greater of KES 1,591.2 per shipment or KES 39.78 per kg

* Rates are applicable in Kenya from 15th of June 2020.

Import rates apply to all customers. However, an export rate, based on the origin country/territory and converted into the destination currency, may apply to some customers. For more information on our import offer please contact FedEx Customer Service.