Service, Regulatory Updates and Important Notifications
Service Impact related to 2019-nCoV Coronavirus
Click here for service impact information as of February 18, 2020.
IATA has reported that lithium batteries are now the preferred energy source for many consumer goods ranging from mobile phones and children's toys to cars and e-bikes. Such shipments are however considered dangerous goods and can pose a safety risk if not prepared in accordance with transport regulations. Click here to get more information.
Mitigate risk and improve safety
From now on, when you prepare shipments containing lithium batteries Section II (UN3481 & UN3091) using FedEx Ship ManagerTM at fedex.com please indicate which type(s) of lithium batteries you have included in your shipment.
As Section II lithium batteries are less regulated than other type of lithium batteries, your selection will help us increase their visibility throughout our network; and ensure the safety and integrity of your dangerous goods shipments until their final destinations.
Easy to use
- In the header at the top of this page, select Ship and then Ship online – all features
- Enter your login & password, if you are not logged in yet
- Select Ship and then Create a Shipment to complete your shipment details
- Under the Special Services (optional) section, select “Lithium Batteries/Cells” and the description that applies to your shipment:
- Lithium Ion Batteries/Cells packed with equipment (UN 3481 - Packing Instruction 966)
- Lithium Ion Batteries/Cells contained in equipment (UN 3481 - Packing Instruction 967)
- Lithium Metal Batteries/Cells packed with equipment (UN 3091 - Packing Instruction 969)
- Lithium Metal Batteries/Cells contained in equipment (UN 3091 - Packing Instruction 970)
To learn more
- Visit our page dedicated to lithium battery shipping.
- Contact your FedEx Express Customer Services and ask for the Dangerous Goods Specialist
- Read more about lithium batteries in the IATA Dangerous Goods Regulations Manual available for purchase at iata.org. This manual contains information on lithium battery packing, marking, labelling & documentation.
FedEx is committed to protecting the security and integrity of our network.
While there is no foolproof method to prevent the respected FedEx name from being used in spam emails or potential scams, we are constantly monitoring for such activity and work cooperatively with law enforcement agencies around the world.
We urge customers to be suspicious of any request not coming directly from a FedEx employee or domain name, especially if it contains an attachment which the customer is asked to open.
Customers should not hesitate to contact us if they have questions regarding the legitimacy of an email soliciting payment in advance or requests to provide additional or personal information.