


5 years
The pandemic has accelerated consumers’ shift toward e-commerce by 5 years1



25%
August B2B search traffic is up 25% year-on-year2



$4.2trn
of global e-commerce sales forecast for 20203



$60bn
U.S. consumers spent $60bn more online with U.S. retailers in January to June 2020 vs January to June 20194



68%
Online sales in Asia-Pacific were up 68% year-on-year in the week ending 2nd August 20205



47%
of shoppers are more interested in shopping online during the holidays than last year6



3.2%
China’s economy grew 3.2% in Q2 20207



91%
of Indian consumers have tried a new shopping behaviour since COVID-19 started8



37%
Online sales in Europe were up 37% year-on-year in the week ending 20th Sept 20209



14%
Estimated annual growth of the European e-commerce automotive aftermarket 2020 to 202610



17%
Predicted global online share of sales for the health and beauty sector by the end of 202011



20%
Annual growth in UK sales in the fashion, clothing & accessories e-commerce market in August 202012
1 IBM
2 Bloomreach (US, UK, EU)
3 Shopify
4 US Dept of commerce
5 Emarsys
6 Salesforce (Australia, Brazil, France, Germany, UK, US)
7 National Bureau of statistics of China
8 McKinsey
9 Emarsys
10 Global Market Insights
11 Retail insights
12 IRP