Airport with FedEx Fleet

Surcharge and other information

Surcharge and other information

For Payers in New Zealand

For information about our surcharges, please download the ‘FedEx Surcharge and Other information’ PDF from the link below. 

For the complete terms and conditions on FedEx services, please refer to the reverse side of the FedEx International Air Waybill, and the online Standard Conditions of Carriage or International Service Terms and Conditions of the shipment.

 

Out of Delivery/Pick-up Area Surcharge

FedEx Express international shipments delivered to or picked up from remote and less-accessible locations are charged an out-of-delivery-area or out-of-pickup-area surcharge. A list of postal codes and cities where these surcharges apply is available here.

Additional Handling Surcharge

Effective January 20, 2020, an Additional Handling Surcharge applies to any package that meets any of the following criteria:

Dimensions

A surcharge applies to a shipment containing any package that:

1) measures greater than 121 centimeters along its longest side;

2) measures greater than 76 centimeters along its second-longest side;

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time.

Freight

A surcharge applies to a shipment containing any freight handling unit that measures greater than 157 centimeters along its longest side.

We reserve the right to assess additional handling charges for freight and any freight handling unit that requires special handling during transit.

 

Oversize Charge

Effective August 14, 2020, an oversize charge applies to a shipment containing packages that exceed 243 centimeters in length* or 330 centimeters in length* and girth (L+2W+2H).

Package shape and dimensions may change during transit, which can affect the package’s surcharge eligibility. If the dimensions change during transit, FedEx may make appropriate adjustments to the shipment charges at any time. 

* Length is the longest side of a package.

Third Party Billing Surcharge

Effective January 22, 2018, a Third Party Billing Surcharge will apply to shipments that are billed to a third party. The surcharge will be charged to the third-party payer. The Third Party Billing Surcharge applies when an account unrelated to the shipper, as solely determined by FedEx, is billed as a third party for the shipment. Please see the online Standard Conditions of Carriage for the definition of a Bill Third Party shipment.

Temporary Surcharge Adjustment on International Shipments to and from New Zealand

We announced a temporary surcharge on all FedEx Express international parcel and freight shipments beginning April 6.

We implemented this surcharge due to the various COVID-19 containment restrictions issued in countries around the world. Those restrictions continue to disrupt the global supply chain. As a result, air cargo capacity is limited, and we are incurring incremental costs as we adjust our international networks to best deliver much-needed goods and services in this constrained environment.

Beginning August 10, the surcharge amount for some FedEx Express international parcel and freight shipments outbound from and inbound to New Zealand will increase. These increases will allow us to continue providing the best possible service during this time. Updated amounts can be found below.

Effective Date Impacted shipments Surcharge per kg (in NZD)
April 6, 2020 - August 9, 2020 Outbound from Mainland China to the rest of the world $1.60 per kg*
Intra-APAC** $1.60 per kg*
All shipments between New Zealand and Australia $0.35 per kg*
All international parcel and freight shipments except for above $0.35 per kg*

* Minimum of NZ$1.60 per parcel1 shipment and NZ$85 per freight2 shipment applies, regardless of the origin market.

1 Parcel shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Economy (IE), FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Economy DirectDistribution (IED) applies

2 Freight shipment services are FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF), FedEx International Priority DirectDistribution Freight (IDF)

** The shipments transported among American Samoa, Australia, Brunei, Cook Islands, China, Fiji, Micronesia, Guam, Hong Kong SAR China, Indonesia, Japan, Cambodia, South Korea, Laos, Marshall Islands, Mongolia, Macau SAR China, Northern Mariana Islands, Malaysia, New Caledonia, New Zealand, French Polynesia, Papua New Guinea, Philippines, Palau, Singapore, Thailand, Timor-Leste, Tonga, Taiwan China, Vietnam, Vanuatu, Wallis and Futuna Islands and Samoa, except for certain lanes. To check the temporary surcharge amount applicable to your Intra-APAC shipment, please get rates at fedex.com.

 

Temporary Surcharge from August 10, 2020

Effective Date Impacted shipments Surcharge per kg (in NZD)
August 10, 2020 Global Third-Party^ shipments paid in New Zealand $0.35 per kg*
All shipments between Australia and New Zealand $0.35 per kg*
Export shipments from New Zealand except for above To APAC Markets****
$1.60 per kg*
To US, Mexico, Canada and Puerto Rico and other Americas markets**
$1.60 per kg*
To rest of the world
$0.35 per kg*
ImportOne^ shipments to New Zealand

From specific Asia markets***

$3.20 per kg (updated)*

From APAC Markets**** except for above

$1.60 per kg*

From rest of the world
$0.35 per kg*

* Minimum of NZ$1.60 per parcel¹ shipment and NZ$85 per freight² shipment applies, regardless of the origin market. The actual surcharge amount will be converted to billing currency.

** Other America markets: American Samoa, Anguilla, Antigua and Barbuda, Aruba, Bahamas, Bermuda, Barbados, Bermuda, Bonaire, British Virgin Islands, Cayman Islands, Cook Islands, Curacao, Dominica, Dominican Republic, French Polynesia, Grenada, Guadeloupe, Haiti, Jamaica, Martinique, Montserrat, Netherlands Antilles, Saint Kitts and Nevis, Saint Lucia, Saint Vincent & the Grenadines, Samoa, St Martin (Dutch), St Martin (French), Timor-Leste, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands (U.S.).

*** Specific Asia markets: Brunei, China, Fiji, HongKong SAR China, Macau SAR China, Malaysia, New Caledonia, Northern Mariana Islands, Papua New Guinea, Philippines, Singapore, South Korea, Thailand, Taiwan China, Vanuatu, Vietnam.

**** The shipments transported among Brunei, China, Fiji, Micronesia, Guam, Hong Kong SAR China, Indonesia, Japan, Cambodia, South Korea, Laos, Marshall Islands, Mongolia, Macau SAR China, Northern Mariana Islands, Malaysia, New Caledonia, Papua New Guinea, Philippines, Palau, Singapore, Thailand, Taiwan China, Vietnam, Vanuatu, Wallis and Futuna Islands and except for certain lanes. 

^ For customers who have registered for the ImportOne/Global Third-Party service only. For other customers, an export temporary surcharge based on the originating country/territory is applied on inbound/third-party shipments. 

1 Parcel shipment services are FedEx Envelope, FedEx Pak, FedEx International Priority (IP), FedEx International Economy (IE), FedEx International First (IF), FedEx 10kg Box, FedEx 25kg Box, FedEx International Priority DirectDistribution (IPD), FedEx International Economy DirectDistribution (IED) applies

2 Freight shipment services are FedEx International Priority Freight (IPF), FedEx International Economy Freight (IEF), FedEx International Priority DirectDistribution Freight (IDF)

Manual Air Waybill Surcharge (Effective June 8, 2020)

Starting from June 8, 2020, we will impose a surcharge for the provision of manual air waybills. Customers who opt for manual air waybills will be charged NZD12.50 per shipment. The launch of the manual air waybill surcharge will also be a part of our digital initiative going forward.

You may continue to use the manual air waybills that you already have on hand, however starting from June 8, 2020, you will be charged a fee of NZD12.50 for each shipment made through a manual air waybill. The surcharge will be billed to the outbound freight invoice.

We encourage you to ship online for the ease, speed and convenience of processing shipments digitally.