Tracking
Our tracking tools give you control over your
shipments, by helping you stay informed so
you can ship with confidence.
Track the way you want
Need the status of your shipment or proof of delivery? Enter your tracking number or reference number below.
Tracking Options
Advanced Tracking
For a more in-depth tracking experience, log in to leverage quick and convenient access to the information you need. Obtain the status of shipments by filtering on a date range or postal code. No entry of tracking or reference number required.
Track by Reference
Receive status updates concerning your package without logging in. Track using your personalised reference number.
Track by Number
Instantly track domestic shipments with a click of a button, and no login needed. Use your tracking number to get the latest packaging status, delivery routes and estimated delivery times.
FedEx Tracking
FedEx Tracking, the tool at the top of your page gives you shipment updates in just one click. A tool built for speed, simplicity and convenience. Save your shipments straight to our homepage, so you don't have to log in to find out where your packages are.
Key Benefits
- Track in near real time without logging in
- Get an update in one click on the homepage
- Save your shipments for quick updates in near real time
- See all your shipments on one clear interface
- Create nicknames for our simplest search experience
FedEx Mobile Tracking
FedEx Tracking for mobile is our most convenient tracking tool, giving you updates while you're on the go so you can stay on top of your shipments 24/7 and from any location. It offers all the power of FedEx Tracking in the palm of your hand.
Key Benefits
- Track from anywhere at any time
- Follow your package in just one tap
- Stay up to date by setting automatic alerts
- An easy way to track with barcode scanning
Understanding tracking terms and delivery status
In transit means that your package is on its way to its final destination. It does not necessarily mean that your package is in a moving vehicle such as an aircraft or truck. It may be at a FedEx sort facility, however, it has not reached its final destination and is not available for pickup at a FedEx retail location.
Out for delivery means that your package was scanned by a package handler and it is either ready to be loaded onto a FedEx truck for delivery or is already out for delivery.
No scheduled delivery date at this time means the estimated delivery date may not be available at this time or that FedEx does not have the package in its possession yet. When a shipment encounters a delay or an exception in handling, we may not be able to accurately state when we expect the package to be delivered. The delivery commitment may change based on the type of delay.’
Scheduled delivery is now pending means that every effort is being made to deliver your package as soon as possible. Delivery commitments change based on the type of delay and our effort to mitigate the delay. Please continue to use your tracking number to access the most up-to-date information regarding your package. To receive ongoing status updates for your package, click GET STATUS UPDATES after you enter and submit your tracking number above.
Delivery exception means that an unexpected event is preventing the delivery of your package. Some examples of delivery exceptions include holiday closure impacts, when a signature is required from someone at the recipient’s address, but no one is available, or other situations. To receive ongoing status updates for your package, click GET STATUS UPDATES after you enter and submit your tracking number.
Delivery is held, unable to collect payment means we attempted to contact you about a shipment that requires the payment of charges, including duties, taxes and other related fees, prior to delivery.
Clearance delay means the shipment is still in Customs.
Customs and clearance delays occur for a variety of reasons; the following are some examples:
- Missing documentation
- Incomplete, missing, or inaccurate information on documentation
- Additional documentation needed by regulatory agencies
- Processing required by additional regulatory agencies
- Missing piece(s) of multiple-piece shipment
If additional information is required, FedEx will attempt to contact the party that is most likely able to provide the required information. To receive ongoing status updates for your package, click GET STATUS UPDATES after you after you enter and submit your tracking number above.
Operational delays occur for a variety of reasons; the following are some examples:
- Incorrect recipient address
- Incorrect recipient postal code
- Missing address information (including buzzer code or apartment number)
- Other events that delay delivery of the package
Weather delays include natural events outside of the control of FedEx such as snow, hurricanes, fires, tornadoes, or storms.