Welcome to FedEx Office and Print Services for Case Western Reserve University.

FedEx Office has connected over 1,900 locations, 20,000 professionals and technology resources into a single, seamless network that will help support the demands of Case Western Reserve University. Through our expertise in documents, and our ability to share information across our locations, we can help CWRU be more efficient and productive.

FedEx Office offers a complete line of services relating to copying and digital printing.  Options include binding and finishing services that make it easy to create, produce and distribute presentations, brochures, manuals and other printed documents. FedEx Office is also the leading provider of signs, graphics and banners.

The purpose of this relationship is to give CWRU access to the programs that FedEx Office offers.  Spend some time reviewing each section on this site to see how you can benefit from the FedEx Office Network.

Click here to order CWRU products. FedEx Office offers a variety of products using the Case Western Reserve University brand/logo, including business cards, letterheads and more. FedEx Office is the only approved vendor for stationery items. If any of the business cards or other stationery items do not appear to meet your needs, email marcominfo@case.edu for assistance. 

Questions about your submitted order?  Contact FedEx Office directly. See the Contact Us section below for details.

Business card, letterhead, notepads and stationery items


Q: What is the cut off day and time for ordering stationery items?


A: All orders need to be submitted by Thursday at 1:00 p.m. to be ready for pickup or delivery the following week.


Q: Why is there a cutoff time now when the previous vendor did not specify one?


A: In order to improve quality, protect our brand and ensure accurate colors are on the items, we are now off-set printing all stationery items.  In the past, items like business cards were being produced digitally. While digital printing is faster and more convenient, it does not provide the quality and accuracy the off-set process provides. Off-set printing with FedEx Office allows us greater brand integrity.


Q: How do I order business cards, letterhead and stationery items?


A: All items must be ordered through the online system, as this has replaced the Printing Services solution. Click on the Order CWRU Products button, choose the item, quantity and logo type you want and enter your information into the online form. An online proof will be generated for your review and once approved will be routed for production. You will not receive an additional hard copy proof.  Payment is rendered by providing your speed type number at checkout.


Q: Can I save items so they can be reviewed later by someone else?


A: Yes. By adding the item to the shopping cart, it will be saved and can be viewed again as long as you are using the same computer that was used to place the item into the cart.


Q: Can I order CWRU logo items like business cards, letterhead, stationery and notepads elsewhere?


A: The FedEx Office ordering portal is the only approved method for ordering these branded items, as these items meet current brand standards established by the university.


Q: When I provide my variable information into the stationery templates, will the site automatically adjust the information to ensure the finished materials meet brand standards and are formatted correctly?


A: Yes.


Q: What is the expected turnaround time for a business card, stationery, notepad or letterhead item?


A: Production occurs on a weekly basis. The order cutoff is 1:00 p.m. each Thursday. Typically, completed orders will be available for pick up at Thwing in 3-5 business days after the Thursday cut off. Requesting delivery may add additional time to the reciept of your order.  
Example:  A business card order is placed at 2:00 p.m. on Wednesday. It moves to production at 1:00 p.m. on Thursday and should be available for pickup at Thwing by Wednesday or Thursday of the following week.


Q: How do I order specialty items that do not appear on the ordering portal?


A: We understand there may be templates that are not currently on the site. If you need a specialty item or require modifications, please call the campus FedEx Office store and the team will be happy to assist you with the order. If the item is something that will be needed on an ongoing basis, we may be able to add it to the site for your future orders.


Q: Can I reorder materials that have already been submitted?       


A: Yes. All past orders are stored in the history section. However, all items ordered through the site by all end users are stored in the history, so you will need to use a very specific keyword or date to search for and find your order. It may be easier to simply recreate the order.

In addition to digital black & white and full-color copies on a wide array of paper stocks, FedEx Office offers a comprehensive suite of document services.

Large-format color is any full-color digitally printed image, such as a poster or trade show display, that measures larger than 11" x 17". These oversize color prints are a powerful communications tool that can be produced quickly and affordably at FedEx Office. Unlike traditional printing or silk-screening methods, which can be tremendously expensive, large-format color from FedEx Office can be produced inexpensively and in quantities as small as one poster.

Our signs and banners capabilities will ensure success at your next big community event or trade show. We have indoor (e.g., hanging over cubicles) as well as outdoor options. And, don't forget, we can also produce magnetic, cut-letter, and even metal signage.

Mounting on foam core gives your presentation, poster or other large-size production additional stability and durability. Easels are available to display your sign on a counter or table.

Whether you're producing a proposal, presentation materials, training manuals or reports, binding adds a professional polish that stapled corners and binder clips just can't match.

  • Coil – perfect for documents that will be opened and laid flat, or even folded back on itself.
  • Comb – perfect for easy addition/removal of pages, up to 450 pages deep; ideal for manuals.
  • Tape – permanent black tape strip on the left side; best with cardstock covers; lies flat for easy transport.
  • 3-Ring Clearview Binders – great for policy and procedure manuals, large documents; generally includes a cover and spine.
  • Booklet – good for marketing materials and quick-reference guides; also known as saddle-stitching.
  • Perfect Binding – best for annual reports and documents that require a highly polished look; similar to a paperback book with a “wraparound” full-color cover.

We can cut to any size (e.g., postcard); custom drill holes in documents to your specifications; pad with glue to hold documents together; fold brochures and handouts in half-fold, tri-fold, or z-fold; score documents, such as cardstock invitations, for better folding results; and perforate documents that require easy tear-off.

Our lamination comes in handy, not only for badge-hangers, but also for any other time that you want your document to be more durable (and even spill-proof).

FedEx Office provides turnkey fulfillment, from print to the post office, for print jobs that need to be mailed. Services include printing of the direct mail piece, insertion into envelopes, use of a non-profit mail permit, mail pre-sort, ink jetting of envelopes, and cleansing of your mailing database to ensure you only print, mail and spend money on postage to addresses validated by the USPS National Change of Address database. Consider asking FedEx Office to print and mail your next direct mail print job.

FedEx Office can produce low and high quantities of CDs and/or DVDs. CDs and DVDs provide not only document storage, but can also be a cost-effective way of sharing information, such as multimedia presentations and large-volume regulatory documentation, when printing is not preferred.

Whether it’s a simple text document or a full-color branded document, you need to convey a consistent, well-designed image to your customers. At FedEx Office, we make sure that your identity and corporate communications are well branded at every touch point.

FedEx Office location:

Thwing Student Center

11111 Euclid Avenue

Cleveland, OH 44106

Phone:  216.229.2111

Fax:  216.229.2128

Email:  usa5686@fedex.com


Hours of operation:

M-F 8:00 am to 8:00 pm

Sat. 10:00 am -6:00 pm


For questions about delivery of your order or payment, please contact the FedEx Office team. You can direct your questions to any of the team members, who have all been trained to support you through the CWRU program.


Sales questions:

Lenny Schork

Corporate Account Executive




Lisa D. Swanson

Sales Customer Consultant

1.216.318.1023 CELL



CWRU contact:

Roni Weinberg



See your FedEx Office Customer Account Program Agreement for program terms and details.