Choose the account that's right for you.

  • Store owner

  • Customer using mobile tools.

Helpful tools.

Streamlined shipping with address book, billing, and detailed reporting.


Find the tools

  • Business customer with FedEx envelope.

Free packaging.

We offer easy system integration, automated shipping, customer management, and scheduling pickups.

Get your packaging

  • Customer scheduling pickup online

Pickup scheduling.

Complete online scheduling and management of pickups and shipments.


Take control

Start shipping without a FedEx account.

Not ready to commit to a FedEx account? With a user ID, you can still ship but your payment method isn’t kept on file, so you’ll have to enter it for each shipment.

Get a User ID

Already have an account? Use it online today.

Link your account

Frequently Asked Questions

View FAQs

Why do I need to open an account?

If you ship regularly, open a FedEx account online and take advantage of FedEx Ship Manager at and make managing your shipping as fast and easy as possible. Also, you will save up to 16% on eligible FedEx Express® U.S. and international services and up to 8% on eligible FedEx Ground® and FedEx Home Delivery® services.


If you ship rarely, you are not required to have a FedEx account number to create shipping labels online. However, please note that you will have to enter and authorize your credit card number for every shipment.

Is there a fee for opening a FedEx account?

There is no fee to open a FedEx account.

We do ask that you provide a credit card number so that your billing information is tied to your FedEx account. In order to verify the credit card information, a temporary $1 hold may be placed on your credit card.

I forgot my user ID and/or password. How can I find this information?

If you do not remember your FedEx user ID or password, please click here to have FedEx e-mail the information to you.

Can I add additional FedEx customer numbers?

Yes. Log in to and click the Manage tab in the top navigation bar, then select Update My Profile and Account Management. Update your profile with additional FedEx customer numbers that you'd like to add to your account. You will receive an e-mail confirmation when your account has been updated.