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FedEx Service Guide

FedEx Service Guide
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We offer a money-back guarantee if we miss our published delivery time on certain services. Get details on our money-back guarantee.

Terms and conditions

Depending on what you're shipping, what service you use, and where you're shipping to, specific terms and conditions of service apply. Download PDFs for terms and conditions by clicking the links below.

Shipping rates and surcharges

Shipping charges vary depending on a number of factors: the service you choose; any special options you add, such as signature delivery; and the current fuel surcharge.

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Shipping surcharges

Learn about surcharges by choosing one of the following links.

Shipping services

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Find the right service for you

Send a package downtown or a pallet across the border. Find a service that's right for your bottom line—and your timeline.

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Shipping dangerous goods

Learn how to ship via FedEx Express, download job aids and forms, and get the latest updates. Plus, we offer dangerous goods training.

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Shipping hazardous materials

See packaging and labeling guidelines, learn how to ship via FedEx Ground, get shipping guides, find out about training opportunities, and more.

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