FedEx Service Guide
The FedEx Service Guide is your resource for shipping rates, terms and conditions, and information on shipping dangerous goods and hazardous materials.
Here's what you'll find on this page:
Here's what you'll
find on this page:
Terms and conditions
Depending on what you're shipping, what service you use, and where you're shipping to, specific terms and conditions of service apply. Download PDFs for terms and conditions by clicking the links below.
Terms and conditions of service for U.S. and international shipping services can be found in the Service Guide PDF:
Download PDFs for terms and conditions of the following services by clicking the links below.
We offer a money-back guarantee for select services. This guarantee may be suspended, modified, or revoked. Please check money-back guarantee for the latest status of our money-back guarantee.
Shipping rates and surcharges
Shipping charges vary depending on a number of factors: the service you choose; any special options you add, such as signature delivery; and the current fuel surcharge.
Shipping rates
Learn about shipping charges by choosing one of the following links.
Shipping surcharges
Learn about surcharges by choosing one of the following links.
Shipping services
Find the right service for you
Send a package downtown or a pallet across the border. Find a service that's right for your bottom line—and your timeline.
Shipping dangerous goods and hazardous materials
Find tools, job aids, links to how-to videos, training opportunities, and other resources to help you learn how to ship dangerous goods and hazardous materials.
We're here to help
Find answers, helpful resources, and contact information for all your shipping needs.
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