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Help Center

Are you sending a shipment or a return?

The basics

Get started

Open an account

Free supplies

Software integration

Before you ship

Packing tips

Package dropoff

Schedule a pickup

Manage your shipment

Shipping labels

Delivery / signature options

U.S. returns

International returns

After you ship

Tracking

Billing

File a claim

Reporting

Are you expecting a shipment or a return?

Manage a delivery

Tracking

Delivery alerts

Redirect a shipment

Hold a shipment

Delivery preferences

Help with a delivery

Shipment not delivered

Missed deliveries / door tag

Manage a return

U.S. returns

International returns

Help your customers return a shipment

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