Use the Schedule a Pickup tool to request a pickup of your FedEx® shipment. The online tool lets you access your history for one-time and scheduled transactions so you can view, edit or cancel existing pickups.* Need to change your pickup address? It's fast and easy.
*When you cancel a pickup using the Schedule a Pickup tool, your shipment history will indicate the pickup as canceled. If, however, you return to the tool shortly after your transaction, the site may not reflect the change. Be assured that we have received your request — it may take some time for all of our systems to update. It is not necessary to cancel the pickup a second time.
Schedule Pickups Online
Schedule one-time pickups for FedEx Express®, FedEx Ground and FedEx Express® Freight shipments.
View Your Pickup History
Filter the history of your regular-scheduled and one-time pickups by date, time, address, status or type. View completed and canceled pickups for up to 30 days.
Edit and Cancel Pickups
Make changes to a request for one-time pickup. Easily change or cancel scheduled and one-time pickups to eliminate unneeded or multiple trips by a FedEx driver in a single day.*
Create Email Notifications
Send notifications to up to three recipients in HTML, email or digital alerts to let your colleagues know you have scheduled a pickup.
Assign Pickup Details
Specify the time your shipment will be ready for pickup, the latest time it will be available and any special instructions.
Integrate With Your Address Book
Add new pickup locations, change the address of a scheduled pickup and save changes in your FedEx Ship Manager® address book.
Tools and Resources
Interactive Help Guide
Learn to schedule a pickup by watching, practicing, enabling virtual assistance or via printed instructions.
FedEx Ship Manager® at fedex.com
FedEx Freight® Pickup Support
Get an overview of online and customer service options available to you for scheduling a pickup.
Schedule a FedEx Freight LTL Pickup
Complete this online form to schedule less-than-truckload (LTL) pickups and request special services.
FedEx® Returns Solutions
Explore returns options by industry, implement a cost-effective program and learn why offering a returns policy can differentiate your business.
Schedule a FedEx Ground Returns Pickup
Complete this online form and view instructions on packing and labeling your shipment.
Returns via FedEx ExpressTag® and FedEx Ground® Call Tag
Request a courier or driver to pick up and process a return at your customer’s location.
Order Supplies Online
Log in to get FedEx shipping materials sent directly to you.
Get Rates and Transit Times
Use this simple tool to get rate quotes and check expected delivery dates and times.
Learn about printing solutions and discounts, DIY design templates, consultation services and more.
Find FedEx Locations
Search for a FedEx or participating retail location to drop off or pick up shipments, or get document services.
The Delivery Experience Just Got Personal
Let us know when and where you want your packages delivered. Get notifications of delivery, customize delivery times, redirect your shipment to a FedEx or participating retail location, and more. Sign up for FedEx Delivery Manager® today.