Network 2.0: Streamlining
your logistics
Find out about the next phase of FedEx.
Find out about the next phase of FedEx.
Have you heard that FedEx is going through an exciting evolution? We’re calling it Network 2.0. It’s a long-term plan to streamline our package networks to make us more efficient and effective for you.
You might also have heard of one FedEx. That’s how we’re referring to internal organizational changes that will support Network 2.0. Together, these initiatives will help us deliver better for you.
Watch the video to see how the FedEx Team at the new Hermitage, PA station are working together to implement Network 2.0 and continuing to deliver the Purple Promise to customers. Learn more about Network 2.0 below.
What is Network 2.0?
Network 2.0 is a multi-year effort to improve how we pick up, transport, and deliver packages.
Network 2.0 will:
Network 2.0 is a multi-year effort to improve how we pick up, transport, and deliver packages. Network 2.0 will:
Streamline and simplify your package pickups and deliveries with one van, one neighborhood.
Improve package speed and service by consolidating stations, decreasing hand offs, and optimizing networks.
Enhance package visibility by using the same technology throughout the company.
Provide consistent, simplified interactions with our team members and tools.
Ensure efficient support when you have questions.
During the transition to Network 2.0, we’ll keep you informed. Watch for emails
about changes to package pickup times. And if you have questions, talk with your sales representative.
During the transition to Network 2.0, we’ll keep you informed. Watch for emails about changes to package pickup times. And if you have questions, talk with your sales representative.
Coming to a market near you:
Simpler package pickups and deliveries
Coming to a market near you: Simpler package pickups and deliveries
You may already be seeing some of the changes at FedEx. Future plans will be rolled
out in a phased transition in areas where we can maximize efficiency while still providing
you outstanding service. So you shouldn’t see service disruptions.
You may already be seeing some of the changes at FedEx. Future plans will be rolled out in a phased transition in areas where we can maximize efficiency while still providing you outstanding service. So you shouldn’t see service disruptions.
• Consolidation of package pickups is in progress. If your package pickup time is changing, we’ll let you know.
• If you have fewer than 200 packages for pickup, you might not need to separate your FedEx packages.
• You don’t need to take any action to have package deliveries consolidated. We’ll handle everything to continue simplifying your delivery experience.
• Consolidation of package pickups is in progress. If your package pickup time is changing, we’ll let you know.
• If you have fewer than 200 packages for pickup, you might not need to separate your FedEx packages.
• You don’t need to take any action to have package deliveries consolidated. We’ll handle everything to continue simplifying your delivery experience.
Streamlined pickup pricing
Effective August 18, 2025, FedEx will use a new pricing and rating structure to charge for parcel pickups occurring in the U.S. and Canada. The new rating structure will charge weekly for Regularly Scheduled (U.S. and Canada) and Automated pickups (U.S. only), regardless of the service type (i.e., FedEx expedited or standard service). On-call parcel pickups in the U.S. will be charged per-stop.
Regular Pickups
- All regularly scheduled pickups, regardless of parcel service offering used, will be charged a weekly fee based on the selected number of pickup days each week, including fees charged for weekend pickups. To see parcel pickup options details, click here for U.S. details, or click here for Canada details.
- Even if FedEx performs two pickups in the same day, that will be considered a single pickup day in the fee calculation (i.e., no additional fees for multiple regularly scheduled pickups in the same day).
- Customers who have regular pickups scheduled at multiple locations (i.e., regular pickups at different locations within the same address or at a completely separate address) will be charged separate regular pickup fees per location.
- Customers with at least one pickup per week will be charged the full weekly fee based on the number of pickup days selected up front.
Automated Pickups
- All automated pickups in the U.S. will be charged a flat weekly fee for any Monday-Friday pickups, and a per-day fee for Saturday and Sunday pickups (no charge in Canada). To see parcel pickup options details, click here for U.S. details, or click here for Canada details.
- Customers with at least one pickup a week will be charged the full weekly fee; if a customer cancels every day in a week, they will not be charged the weekly fee.
On-call Pickups
- All On-call pickups in the U.S. will be charged on a per-stop basis (no charge in Canada). Pricing for On-call pickups in the U.S. will vary by day of week and scheduling method (scheduled online or via phone call with a customer service representative).
- Zero package pickups will be charged for the stop.
Customers have expressed an overwhelming preference for a single pickup. So, as Network 2.0 continues to do a phased roll out of a single pickup experience to customers across the U.S. through Streamlined Pickup and Delivery, a rationalized rating structure is a necessary next step to ensure a seamless customer pickup experience. This allows FedEx to be more agile and flexible in meeting customer pickup needs.
- This update provides a consistent and simple pricing for pickups instead of customers having to track costs by the service offering being used – one fee for both expedited and standard service offerings.
- It provides more control in scheduling pickups because customers can select the number of regular pickup days that align with their business needs.
- It allows consolidated pickups for when customers add On-call volume to their regular pickup.
- It may provide a potential cost reduction for On-call pickups since customers will only be charged per-pickup, instead of per-package.
- Customers may opt in to receive additional notifications to provide more awareness and control over pickup activity.
Are there any changes to how pickups are scheduled?
No. While there might be some scheduling updates in the near future, the existing processes are remaining in place for the time being.
More resources
Read about innovation
Read about
innovation
See how we’re using new technology and tools—like computer-assisted vehicles, AI, and robotics—to deliver faster and better for you.
See the FedEx difference
The benefits go way beyond reliable shipping. Find out how we deliver, from discounts and resources to specialty services and sustainability.
Network 2.0 FAQs
We’re consolidating our package operating companies and moving toward one driver on each route. So, the same driver might be picking up and delivering all your packages, even if you have a mix of shipments.
If you’re in a market where we’re streamlining package pickup and delivery, you’ll have a simpler experience. You might have a single pickup, so you won’t have to separate your packages or have two separate pickup times. And we’ll consolidate your package deliveries when we can for even more efficiency.
No. Regardless if you’re in an area where FedEx couriers or contracted service providers pick up and deliver your packages, you can still use all our package services.
The only change is that the same driver might be picking up and delivering all your packages, even if you have a mix of shipments.
There are no label changes at this time.
No, you’ll still be able to use the same FedEx tracking options for your shipments.
Yes, you can consolidate your packages for pickups if you meet these criteria:
• You have fewer than 200 packages for pickup in a market where service providers pick up and deliver select packages.
• You do not have an existing Scan All exemption.
• You do not have a trailer or bulk pickup.
No. You can still request a package pickup through the same channels you use today.
Some package pickups may stay the same, but some may change based on your location. If there are any changes to your regular pickup, we’ll let you know via email. Regardless of any change, you’ll still have pickup coverage.
We’re focused on markets where we can maximize efficiency while still providing you outstanding service.
You won’t see changes in transit times for existing package services. And as we become more efficient, we expect that you’ll see even faster delivery. It’s one of our top priorities to keep offering you the same exceptional service throughout this process.
No, you don’t have to do anything for these changes to take effect.
Yes, FedEx package services will now be placed under three categories: expedited, standard and economy. Please see the chart below to see which category each FedEx package service falls under.
| CATEGORY | EXPEDITED |
STANDARD |
ECONOMY |
| DOMESTIC PRODUCTS |
Same Day FedEx Priority Overnight®* FedEx Standard Overnight®* FedEx 2Day® AM* |
FedEx Ground® FedEx Home Delivery® FedEx Express Saver®* FedEx Ground® Returns |
FedEx Ground® Economy |
| INTERNATIONAL PRODUCTS | FedEx® International Next Flight FedEx International First® FedEx International Priority® FedEx International Priority Express® |
FedEx® International Economy FedEx® International Connect Plus (FICP) FedEx International Ground® |
FedEx® International Connect |
* This service is eligible for FedEx One Rate pricing.