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Welcome to the
Small Business Center

Welcome to the
Small Business Center

Tis the season for return strategies that fit your business. We’re ready with solutions and guidance to help you provide an excellent customer experience. Visit our business returns page for tips to manage returns now and into the new year.

Explore resources

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Tech Chat

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more from other small businesses facing the same challenges and opportunities as you.

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E-Commerce Center

Develop and integrate shipping and returns strategies. Streamline fulfillment and inventory management. Plus, get marketing and printing tips that will attract and convert customers.

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Grant contest

Now in its 8th year, the FedEx Small Business Grant Contest awards more than $250,000 annually to 12 small businesses. Learn more about the contest and meet our 2020 small business winners. 

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Making It Work

This podcast lets you be a fly on the wall while savvy entrepreneurs get honest about challenges, share techniques and explore best practices with our small business support team.

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Tech chat

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more from other small businesses facing the same challenges and opportunities as you.

Visit Tech Chat
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E-Commerce Center

Develop and integrate shipping and returns strategies. Streamline fulfillment and inventory management. Plus, get marketing and printing tips that will attract and convert customers.

Visit the ECC
Fedex Small Business Grant Contest winners Lux Blox

Grant contest

Now in its 8th year, the FedEx Small Business Grant Contest awards more than $250,000 annually to twelve small businesses. Learn more about the contest and meet our 2020 winners.

Learn more
podcast recording

Making It Work

The Making It Work podcast lets you be a fly on the wall while savvy entrepreneurs get honest about challenges, share techniques and explore best practices with our small business support team.

Visit Podcast

Get insights on:

Return support to help keep your business on pace throughout the new year

How returns can boost online sales and customer loyalty

Returns are part of selling online. Use these business insights and tips on returns to help boost your online sales and improve customer loyalty.

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A return strategy suited for success

The Groomsman Suit shares how a return strategy and partnership with FedEx helped build relationships with its customers and lead to business growth.

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Shipping as a competitive advantage

Here are some key ways FedEx Shipping can give your business the competitive advantage. From offering free shipping to choosing the best returns optio

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Support your customers beyond delivery

Get tips to meet and exceed customer expectations beyond delivery. From protecting and tracking packages to creating an easy returns process.

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Updating your returns policy

Get tips and examples of how businesses are making changes and creating new returns policies in response to COVID-19.

Read more

We're here for small businesses

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Save and earn

Discounts and perks can make your day. Save on printing and shipping, and get extra offers on outside business services.

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Get account support

Take care of administrative tasks, connect with tech support, request a quote or consultation with a sales specialist, and more.

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COVID-19 resources

Find white papers, podcasts, shipping FAQs and resources to help you manage your business through the impacts of COVID-19.