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Welcome to the Small Business Center

Small Business Center menu

Connect to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help your business thrive.

COVID-19 Small business resources

To simplify your search for help, this page contains links to FedEx and external resources and is updated reguarly. Information and resources cover everything from financial relief to operational assistance.

Tech Chat

Platform management

Social media

Operations

Website optimization

Marketing

Fulfillment

TECH CHAT HOME

What platform do you use? Which tools help your business be more efficient? Get answers to these questions and more directly from other small businesses facing the same challenges and opportunities as you.

E-Commerce Center

Start your online business

Grow your online business

Fulfill and ship orders

Support your customers

E-COMMERCE CENTER HOME

From small to large, e-commerce businesses share a unique set of challenges and opportunities. Visit the E-Commerce Center to get resources to help you ship online orders, surpass customer expectations and grow your business.

Grant contest

Visit 2020 contest

Contest overview

Contest rules

FAQs

Now in it's 8th year, the FedEx Small Business Grant Contest awards more than $250,000 annually to twelve small businesses. Learn more about the contest and prepare your business for entry.

Podcast

About Making It Work

Featured guests

We meet a lot of entrepreneurs on their business journey and have great conversations about what it's really like running a small business. The Making It Work podcast lets you be a fly on the wall while a team of savvy entrepreneurs share techniques and best practices with our small business support team.

How can we help?

Whether your small business is adapting for COVID-19 impacts or preparing to scale your e-commerce offerings to meet new home delivery demands, your business is a reflection of you. Your product or service. Your vision and hard work. The Small Business Center connects you to our network of small business peers and experts. They understand the big challenges that you face every day. Get ideas and insights on services and tools that can help you tackle those challenges head-on — and make your business thrive. Choose a topic below and tap into resources that can make a difference for you.

Elevate your e-commerce

Get insights from experienced entrepreneurs and experts. Learn how to pick your platform. Develop and integrate shipping and returns strategies. And streamline fulfillment and inventory management. Plus, get marketing and printing tips that will attract and convert customers — and keep them coming back.

visit the e-commerce center

Elevate your e-commerce

visit the e-commerce center

We remain committed to supporting small business success now and in the future. Our COVID-19 Small Business Resources page is a hub with the latest shipping news from FedEx. To simplify your search for help, the page also contains links to external resources and is updated regularly. Information and resources cover everything from financial relief to operational assistance. We encourage you to explore the resources and see what is available for you. Most importantly, we wish you, your families and your employees good health during this time.

Who advises us on small business?

Our peer insights come from small business owners who’ve faced the same challenges you have. They’re FedEx Small Business Grant winners and/or a part of our Entrepreneur Advisory Board (EAB). Meet them and learn more about their products.