Account Management Tools

Account Management Tools

Access reports, update your account information, pay bills and much more.

Access reports, update your account information, pay bills and much more.

Designed to help increase productivity and simplify your shipping tasks, our online tools provide the information you need with user-friendly functionality. Check them out.

People sitting and looking at their phones in an airport

Access Your Address Book

Store and update your contacts, import or export address files, customize settings and more.

Manage your lists
Woman applying label pouch to package

Ship Internationally

Identify customs requirements, find shipping documentation and more with FedEx® Global Trade Manager.

Get started
Clothing store employee receiving package from FedEx courier

Go to FedEx® Tracking

Track the status of your shipments, create a personal watch list and filter shipments for details you need.

Choose how to track
Business professional talking in conference room

Run Reports

Access timely and accurate information, reduce expenses and more with FedEx® Reporting Online.

Start today
FedEx Express truck in city

Submit Claims

File loss or damage claims for domestic and international shipments, and Canada shipments to the U.S.

File a claim online
Woman on laptop in a textile room

Manage Returns Effectively

Gain visibility into your returns and improve the efficiency of your returns process with FedEx Return Manager®.

Use our web tool
a group of business people talking around table

Request Reports

Create customized reports of your shipping activity to view online or receive via email.

Gain insight
businessman pointing at info on laptop

Review Open Invoices

Access your billing and payment history, view invoices and submit requests for billing adjustments.

Monitor your account
FedEx Freight truck in parking lot

Get a Billing Adjustment

Submit a request online to get an adjustment on your freight shipping bill.

Start your request
people on cell phones at airport

Access Your Address Book

Store and update your contacts, import or export address files, customize settings and more.

Manage your lists
man sitting outdoors working on device

Submit a Claim

File loss or damage claims online in minutes and check back anytime for status updates.

Get online access
two business professionals looking at computer together

View Shipping Documents

Get copies of your Bills of Lading, proofs of delivery and invoices for shipments delivered within the past 90 days.

Manage your account
two business professionals looking at a laptop

Review Open Invoices

See your outstanding invoices for the past 90 days, easily make a bill payment and more.

View account summary
FedEx truck in city driving into receiving dock.

Add Locations

Update your account to see shipping activity for your additional locations.

Request it here
person working on laptop

Reset Password

Did you forget your password? Let us know and we will email a temporary password to you.

Stay connected
woman walking while on cell phone

Change Password

Tell us what you want for your new password and we will process the change immediately.

Feel secure
woman working on computer in retail office space

Go to My Account

Change your password, set preferences and sign up for email alerts for better shipment visibility.

Get started
two professionals looking together at a laptop

Go to My Products

View, add or edit your product information in your product database kept on file with FedEx Trade Networks.

Stay organized
4 professionals discussing info on tablet

Run Reports

Analyze your data using My Global Trade Data online reports or download them into a spreadsheet.

Gain new insights
woman in store looking at laptop next to FedEx box

Use Global Order Logistics

Increase productivity and profitability with globally integrated visibility, management and reporting tools.

See all that it offers
FedEx plane taxiing at airport

Ship Internationally

Find out the latest on duties and taxes with WorldTariff®, a FedEx Trade Networks® solution.

Be informed
woman working in shipping/receiving

Access Warehouse Inventory Data

Get real-time data and enhanced reporting capabilities with FedEx Global Distribution SystemSM.

Gain efficiency
two people looking at cell phone together

Check out Our Resource Library

Read international trade news and get information on tariffs, regulations and import requirements.

Go to Reference

Helpful Resources