Frequently Asked Questions
No. You can make a one-time shipment and pay via credit card with FedEx Ship Manager Lite®. However, if you sign in or set up a FedEx account, you’ll get discounts, an address book and faster shipment setup. FedEx Ship Manager Lite
Both personal and business accounts receive discounts, an address book and faster shipment set up. A business account is recommended if you’re selling a product or service, even if you’re a sole proprietor. It has the added benefit of My FedEx Rewards – a free loyalty program that lets you earn exclusive perks when you use eligible shipping and printing services. In addition, you’ll get extra discounts on applicable FedEx Office® services.
No, your FedEx account only gets charged once the FedEx agent scans the shipping label. You do not get charged if you create a shipping label, but don't actually ship the product.
As long as the account that created the label is in good standing, the print return label does not have an expiration date. Email return labels may be set to be accessible for a maximum of two years from the date of the request for U.S. domestic shipments, including FedEx Express and FedEx Ground. Once the email return label has been printed (like the print return label), it never expires for use, as long as the account that created the label is in good standing.
The only time you have to use FedEx packaging is when you use FedEx One Rate®. Otherwise, you can use any sturdy, undamaged packaging for your shipments. If you’re reusing a box, just make sure any old addresses and barcodes are completely covered. You can get more packaging tips and order free FedEx supplies by clicking the link below.
Discover solutions for all your shipping needs.
Ship a single envelope or package.
FedEx Ship Manager® Lite is a simple, streamlined way to ship a one-piece envelope or package. With FedEx Ship Manager Lite you can:
- Ship without setting up a FedEx account
- Email the shipping label to yourself or to the recipient
- Send shipments using your phone, tablet or laptop
Ship multiple packages or regulated items.
Use FedEx Ship Manager® at fedex.com for access to advanced features designed to manage international shipments of any size. With FedEx Ship Manager you can:
- Declare an item over $2,500 USD
- Ship items with an export license
- Take appropriate measures to handle dangerous goods, hazardous materials or restricted items
Learn How to Ship
Get step-by-step instructions for your next domestic shipment with this handy guide covering packing, shipping services and more.
Learn How to Ship
Get step-by-step instructions for your next domestic shipment with this handy guide, covering packing, shipping services and more.
Stay Informed With FedEx Emails
Keep up with the latest FedEx offers and learn how to make shipping and printing easier with timely email updates.