Temperature control

Not every product can be sent in a cardboard box. For industries like healthcare and food, even slight shifts in temperature can affect items being shipped. That's why we've created a wide selection of options to help maintain the desired temperature for sensitive shipments. 

Ambient/room temperature shipping

For shipments that can't get too hot or too cold, we provide packaging and transportation services to maintain a constant room temperature. 

15° to 25° Celsius | 59° to 77° Fahrenheit 

ambient room temperature thermometer

Refrigerated/cold shipping

Keep food and other products cold with gel packs, chilled boxes and other options for refrigerated shipping.

2° to 8° Celsius | 35° to 46° Fahrenheit 

refrigerated cold shipping thermometer

Frozen shipping

Prevent thawing for frozen shipments with dry ice and other solutions. 

-10° to -25° Celsius | 14° to -13° Fahrenheit 

frozen shipping thermometer

Deep frozen shipping

Maintain extreme frozen temperatures for your most sensitive shipments using our deep frozen solutions. 

-150° to -195° Celsius | -238° to -319° Fahrenheit 

deep frozen thermometer


During unexpected delays, we keep temperature-sensitive shipments safe using our network of temperature-controlled facilities. 

Cold chain center 

Sometimes, an unexpected delay can happen while shipping. Whether it's inclement weather or a clearance delay, you should feel confident that your temperature-sensitive shipment is protected. We have you covered with multiple cold chain centers around the globe. 

If a contingency occurs while a shipment is in transit, the shipment may be routed to these facilities and stored at the temperature the shipment requires. Ideal for perishable or healthcare shipments, these facilities will give you peace of mind. 

Cold storage and intervention capabilities

The FedEx cold chain centers feature three temperature-controlled rooms for the following temperature ranges: 

  • Frozen: -10°C to -25°C (14°F to -13°F) 
  • Cold: 2°C to 8°C (35°F to 46°F) 
  • Controlled room temperature: 15°C to 25°C (59°F to 77°F) 

If you use FedEx Priority Alert Plus, you can enjoy the intervention capabilities of: 

  • Re-icing 
  • Gel pack replenishment 
  • Cold storage 

Transportation services

We offer many transportation solutions for temperature-sensitive shipments from different delivery times to different temperature ranges. 

If you're looking to securely transport your temperature-sensitive products to wholesalers, hospitals, clinics and retailers, then we have the solutions for you. Our temperature-controlled network provides different options from expedited air services to more affordable ground and less-than-truckload (LTL) services. These different solutions provide reliable deliveries within the U.S. dedicated to industries, such as healthcare, pharmaceutical and diagnostic products.

Talk to your FedEx account representative to learn more or contact us at 1.800.255.2421 to get started.