Customer Support FedEx

Customer support

Customer support

Questions? Our virtual assistant provides immediate answers to any questions about our products and services. It can also help you find FedEx Office® locations, suggest relevant services, and more.

If you still need help, our tools and resources below make it easy to find answers to frequently asked questions, browse useful links, or contact an agent by phone. 

Get all the help you need, online

How to guides

How to register & manage your deliveries

Want to manage your deliveries yourself? Our guide can help you sign up for FedEx Delivery Manager.

How to use billing online account summary

FedEx® Billing online customers looking for more information about their account summaries can follow this online guide.

How to Reset My Password

Forgot your password? Use our help guides to reset your password or find your user ID.

Shipping resources

Contact us

Additional resources

Review our shipping services, rates, and terms.

Learn how we're working to help protect you and how you can protect yourself.