Customer support

Customer support

Got a question? Check out our FAQ Hub, where you’ll get answers to the questions we get asked the most—about tracking, delivery, account management, billing, and claims.

Get all the help you need, online

How to guides

How to register & manage your deliveries

Want to manage your deliveries yourself? Our guide can help you sign up for FedEx Delivery Manager.

How to use billing online account summary

FedEx® Billing online customers looking for more information about their account summaries can follow this online guide.

How to Reset My Password

Forgot your password? Use our help guides to reset your password or find your user ID.

Shipping resources

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Additional resources

Review our shipping services, rates, and terms.

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