Questions? Our virtual assistant provides immediate answers to any questions about our products and services. It can also help you find FedEx Office® locations, suggest relevant services, and more.
If you still need help, our tools and resources below make it easy to find answers to frequently asked questions, browse useful links, or contact an agent by phone.
Get all the help you need, online
How to guides
How to register & manage your deliveries
Want to manage your deliveries yourself? Our guide can help you sign up for FedEx Delivery Manager.
How to use billing online account summary
FedEx® Billing online customers looking for more information about their account summaries can follow this online guide.
How to Reset My Password
Forgot your password? Use our help guides to reset your password or find your user ID.
Before you ship
After you ship
Review our shipping services, rates, and terms.
Learn how we're working to help protect you and how you can protect yourself.