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We’re working toward a more sustainable world

The Earth needs our attention, and we’re working to deliver. That's why we’ve announced our goal of carbon neutral operations by 2040 and a bold new initiative to get there: Priority Earth. It’s how we’re working toward delivering a more sustainable future for the address we all share. See our vision.

Manage your shipments and returns

For shoppers

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Send it back in a snap

Returning online orders is easy at thousands of locations across the country, including FedEx Office®, Walgreens and select Dollar General stores.

For businesses

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Boost loyalty with returns

A generous returns policy can help keep customers coming back. Get tips for setting up a returns process that works for your business.

Tips and tools to help you keep up and get ahead

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Save on shipping

Create a free account and enjoy discounts on shipping, easy access to saved delivery addresses, quick payments using your stored profile settings and more.

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Danny Catullo of Catullo Prime Meats

Keep perishables fresh

With spring holidays around the corner, it’s time to prepare for perishable shipping. Find tips and packing materials to help get it there fresh.

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Hold packages for pickup

Keep your deliveries safe with us when you redirect packages to one of thousands of nearby FedEx® locations. Track your package to begin.

Track and hold

Tips and tools to help you keep up and get ahead

propietario de una tienda de artesanías trabajando en su computadora portátil

Save on shipping

Create a free account and enjoy discounts on shipping, easy access to saved delivery addresses, quick payments using your stored profile settings and more.

Danny Catullo of Catullo Prime Meats

Keep perishables fresh

With spring holidays around the corner, it’s time to prepare for perishable shipping. Find tips and packing materials to help get it there fresh.

caja café de FedEx en primer plano

Hold packages for pickup

Keep your deliveries safe with us when you redirect packages to one of thousands of nearby FedEx® locations. Track your package to begin.

priority earth logo

Priority Earth Global Grant Program

Our Priority Earth Global Grant Program is one way we're supporting others who share our commitment to reducing environmental impact around the world. Thousands of team members voted to select 12 nonprofits across the six regions in which we operate to receive grants of $50,000 USD each, for a total investment of $600,000 USD in green solutions. Learn how these winners are working to improve the environment.

Service and safety are our top priorities as we continue to deliver much-needed goods and supplies in a challenging environment. On April 6, 2021, money-back guarantee was reinstated for select FedEx Express services for US domestic and US import/export shipments.

The FedEx Service Guide gives you all the information you need to ship. See the latest updates, effective April 19, 2021.