Customer walking out of Walgreens with a package

Hold Your Package at a Secure Location

Hold Your Package at a Secure Location

Request to redirect a package that’s already heading your way to a secure FedEx location for pickup. Just enter your tracking number to get started.

Request to redirect a package that’s already heading your way to a secure FedEx location for pickup. Just enter your tracking number to get started.

Not Going to Be There? No Problem.

Whether you need to sign for your package or just want a little extra security, it’s easy to request to hold a package for pickup at a convenient location near you. See the three easy steps below for more information.

A customer tracking their package on a laptop

Track Your Package to Begin

Request to redirect your package to a participating store. Simply enter your tracking number, then start managing your delivery.

A FedEx van outside Walgreens

Change Your Delivery Location

Set a new delivery location for your package, up to the end of the business day before it’s scheduled to arrive at the original address.

A FedEx Employee handing a package to customers

Pick It Up In-Store

Stop by the retail location you selected for pickup, within 5 business days. Don’t forget to bring your ID and tracking number.


Find FedEx in Your Neighborhood

More Power Over Your Packages


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Flexibility

Pick up deliveries on your schedule. 


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Security

No need to worry about stolen packages.


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Control

Request to change your delivery time or location. 


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Convenience

Pick up from one of thousands of locations nationwide. 

Tips and Tools for Managing Your Deliveries

Frequently asked questions on a mobile device

Package Management FAQs

Discover how to manage deliveries, request a hold, and more with FedEx Delivery Manager and Hold at Location services. 

Customer picking up a package from a retailer

Participating Retailer FAQs

Get details on what packages are eligible to be held to a location near you, how long a package can be held and more. 

Customer downloading the FedEx mobile app

Download the FedEx® Mobile App

Get the power to stay on top of your deliveries, redirect packages and create new shipments, all from your phone.

Need more help finding the right solution? Call us at 1.800.GoFedEx 1.800.463.3339