Sales support for small business

Sales support for small business

Discover the account service option that works best for you: self-service, live chat, or scheduling a phone call.

Discover the account service option that works best for you: self-service, live chat, or scheduling a phone call.

alt=""
alt=""

Get started with a free small-business account

You’ll save more. Plus, you can simplify your shipping, with no contract required.

alt=""

Customer self-service tools

Here are a few quick self-service options to explore before contacting a FedEx sales support rep about your business account. For the best experience, log in first and then explore these tools. 

Talk with FedEx sales support about your business account

Sometimes you just need to talk with a human. In that case, we’re here. Our sales support rep can:

  • Tell you about discounts
  • Analyze your shipping behavior and make recommendations
  • Advise you about product packaging
  • Help you decide on the right label creation solutions
  • Answer account setup questions
alt=""

Two ways to speak to a FedEx sales support rep

Two ways to speak to a
FedEx sales support rep

alt=""
alt=""

Chat with a sales support rep

Chat with a sales support rep

Live chat is available 8:30 a.m. ⁠–⁠ 6 p.m. Central Time. 

Chat is not available now. Regular chat hours are weekdays between 8:30 a.m. and 6 p.m. CT, excluding holidays. When a representative is immediately available to help you during these hours the Chat option will appear here.

alt=""
alt=""

Schedule a phone call

We’ll call at a time that works for you.

Other support options

alt=""
alt=""

Visit our Customer Support page

You can get answers to FAQs, find how-to guides, chat with our virtual support assistant, and more. 

alt=""
alt=""

Get help with technical issues

Call our tech support hotline. Open Monday through Friday, 7 a.m. to 9 p.m., and Saturday, 9 a.m. to 3 p.m. Central Time.

More small-business resources

alt=""
alt=""

FedEx Small Business Center

Dive into resources created for small businesses. Search by topic to get expert advice, case studies, articles, and much more. 

alt=""
alt=""

E-Commerce Center

Access tools, resources, and guidance for doing business online, from setting up your business to using returns to grow loyalty. 

alt=""
alt=""

Peer tech advice

Learn from other small-business owners about technology solutions that can help you do business bigger and better.