Articles and insights
Let us connect you to advice and guidance from your small business peers and industry leading experts.
Choose a topic below to read about real-world use cases to help inform your supply chain decisions, and beyond.
Brick and mortar
Small business guide to canvassing
If you have a deal that's worth sharing with the whole neighborhood, here's how to get the word out effectively.
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Contactless business practices to create a safe customer experience
Here's a retail health and safety checklist to make your retail business shopping safe/friendly in the age of COVID-19.
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How to create successful customer loyalty programs
Loyalty programs for small businesses engage and reward customers and build long-term relationships
Read articleChange management
5 tips to recharge yourself and your business
Breathing new life into your business can equip you to face the competition. Check out these engaging ways to recharge your business and help it grow.
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Emergency preparedness checklist for small businesses
Developing an emergency plan is one of the most important decisions a small business owner can make. Use this checklist to help protect your business.
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Pivot your small business with these four tips
Thinking about transitioning your business, pivoting, or growing? Check out these tips to successfully pivot your business.
read articleCustomer experience
Creating an effective customer advocate program
Building brand advocacy through can be simple if you offer excellent service and products and show loyalty to your brand ambassadors.
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Company Christmas cards and holiday messages to clients
There are unspoken rules associated with company Christmas cards. Here’s how to effectively communicate a Happy Holidays message to clients.
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Contactless business practices to create a safe customer experience
Here's a retail health and safety checklist to make your retail business shopping safe/friendly in the age of COVID-19.
read moreDesign
How to make a banner for your business
Banner design for business marketing requires inspiration, a strong message and attractive visual content.
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How to create a poster
Learn how to design your own poster with these tips to create a memorable, eye-catching business poster.
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Choosing types of paper for printing
To choose the best type of paper for printing your project, consider factors like finish, thickness and cardstock paper weight.
Read moreDigital marketing
Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
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Tips for digital marketing
Get insights on digital marketing from FedEx Small Business Grant winners. They touch on social media, analytics, and how to create good content.
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Seven tips for peak planning
Get advice from FedEx Small Business Grant Contest winners on how they make the most of their peak season.
read articleEcommerce
Choose the right e-commerce platform
Get tips to help you choose the right sales platform for your small business.
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Custom-branded boxes and printed inserts
See how to boost your small business brand using custom-branded boxes, packaging, and inserts.
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E-Commerce Center
Your one stop for starting and growing your online business. Get resources for ecommerce shipping, fulfilling orders, and meeting expectations beyond delivery.
Explore sectionFinance
9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
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Exploring angel investing
Owner, Gina Cucina, details why she decided to seek angel investing for her small, growing business.
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Crowd-funding for small business
Small business owners Kelly McCollum and Marcie Colledge from Yellow Scope share the secrets of successful crowdfunding.
read articleFragile shipping
Special care shipping
Check out these tips and service information on shipping wine, breakables, perishables, and temperature controlled items.
read articleFulfillment
Managing backorders
Follow these tips to help you deal with backorders without losing customers.
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How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
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4 Ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
Read articleFunding
Exploring angel investing
Owner, Gina Cucina, details why she decided to seek angel investing for her small, growing business.
read article
Crowd-funding for small business
Small business owners Kelly McCollum and Marcie Colledge from Yellow Scope share the secrets of successful crowdfunding.
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FedEx Small Business Grant Contest
Learn about the annual FedEx Small Business Grant Contest, meet past winners, and hear their inspiring stories of business success.
Read articleHuman resources
Seven tips for peak planning
Get advice from FedEx Small Business Grant Contest winners on how they make the most of their peak season.
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Peak season staffing
Get tips on staffing up for your small business peak season from Ibrahima Diallo, co-founder of Ginjan Bros.
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How to create a training manual
Training manuals are trusted resources for employees. Use these examples to create a clear and concise set of procedures for your company.
read articleInternational
Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
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How $46 dollars launched global success
Learn how a global business can launch with a small investment, determination, a niche market, and family support.
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How to ship internationally
From clearing customs and which customs documents you need as well as the other steps involved, learn step-by-step how to ship internationally.
read articleInventory management
Managing backorders
Follow these tips to help you deal with backorders without losing customers.
Read article
How to optimize order fulfillment
Learn the goals for optimizing your order fulfillment and the six steps to assess your current fulfillment process.
Read more
4 Ways to improve inventory management
Get tips for managing your inventory and fulfillment process. Explore inventory software and how to set inventory levels.
Read articleNew business
Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
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5 tips to recharge yourself and your business
Breathing new life into your business can equip you to face the competition. Check out these engaging ways to recharge your business and help it grow.
Read more
Grand reopening ideas following a disaster or crisis
A grand reopening sign is a welcomed sight after a disaster or crisis. These tips can help you get your business up and running again.
read morePackaging
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
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Custom-branded boxes and printed inserts
See how to boost your small business brand using custom-branded boxes, packaging, and inserts.
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Efficient packaging in action
See how Phigenics, a water management company, customized their packaging, cushioning, and shipping boxes to reduce cost.
read articlePacking
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
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Efficient packaging in action
See how Phigenics, a water management company, customized their packaging, cushioning, and shipping boxes to reduce cost.
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Market with custom labels
See how custom e-commerce labels help you communicate with customers. They add six panels of brochure space to share coupons, recipes, and stories.
read articlePeak
Andi Green talks small-business success
Get small-business strategies from Andi Green, WorryWoos® creator and former winner of a FedEx Small Business Grant.
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Use social media to boost sales
Get tips for building a social media strategy and boosting your small business peak season success.
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How small businesses give back
For some entrepreneurs, doing good and giving back is more than a seasonal theme, it’s a part of their business culture all year.
read articlePerishable
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
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Tips from 20 years of packaging
Get insights on perishable packaging from Suzi Buchanan, of Humdinger Kettle Korn, and their 20 years of shipping experience.
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Key tips for shipping perishables
Get tips from FedEx and Phillip Rix, of Phillip Ashley Chocolates, on packing and shipping perishables.
Read articlePricing
Pricing for success
Dream Beard participates in Q&A with small business expert, Dawn Fotopulos, about pricing strategy.
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How to offer free shipping for your business | FedEx
Free shipping is an attractive benefit to customers, but can your small business afford it? Learn if offering free shipping is right for your business.
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How to reduce shipping costs for small business | FedEx
Learn how to save on shipping costs—from earning discount shipping rates to lowering packaging expenses.
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Choosing types of paper for printing
To choose the best type of paper for printing your project, consider factors like finish, thickness and cardstock paper weight.
Read more
Company Christmas cards and holiday messages to clients
There are unspoken rules associated with company Christmas cards. Here’s how to effectively communicate a Happy Holidays message to clients.
read article
How to make a gallery wall in your home or office
There's an art to creating a gallery wall that best showcases your art or business assets. Here are some ideas for layout, printing and other tips.
read articlePrint marketing
Free advertising strategies for small business
What business can say no to free advertising? Here are some ideas to get you started before you start investing the big bucks.
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Alternative uses for business cards
From coupons to frequent punch cards, there are many ways to get the most out of your business card.
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Creating an effective customer advocate program
Building brand advocacy through can be simple if you offer excellent service and products and show loyalty to your brand ambassadors.
read moreReturns
Establish an international returns policy
Learn how to establish an international returns policy by understanding what drives customer returns, how to handle duties and taxes, and more.
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How returns can boost online sales and customer loyalty
Returns are part of selling online. Use these business insights and tips on returns to help boost your online sales and improve customer loyalty.
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A return strategy suited for success
SuitShop shares how a return strategy and partnership with FedEx helped build relationships with its customers and lead to business growth.
Read articleShipping
5 tips for shipping perishables
Get five quick insights from Danny Catullo, of Catullo Prime Meats, on how to ship perishable items.
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9 ways to stay on budget with smart shipping
Get simple tips for getting the most value and savings with FedEx. These include signing up for discounts and rewards, and more.
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7 ways to become a more efficient shopper
Get easy tips to help you set up shipping, save money, scale up, and streamline. Also learn about helpful apps, packaging, and efficiency tricks.
read articleSustainability
10 tips for creating an eco-friendly business
Kat Crabill, founder of Nurdle in the Rough, talks sustainability and getting your employees and customers to invest in your green values.
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How small businesses give back
For some entrepreneurs, doing good and giving back is more than a seasonal theme, it’s a part of their business culture all year.
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Green marketing examples to inspire your business
Sustainability is essential for your company’s success. These green examples can help your business reduce waste and increase brand awareness.
read articleTechnology
Choose the right e-commerce platform
Get tips to help you choose the right sales platform for your small business.
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E-commerce shipping software integration for small businesses
Are you trying to select the right e-commerce shipping solution for your business? Learn about integrating your e-commerce shipping software to help grow your business.
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Free online marketing tools every entrepreneur should know
Here's a round up of must-have tools to help run your business marketing faster and more efficiently (bonus, they're all free!).
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