Customer experience insights for small business
Creating an effective customer advocate program
Building brand advocacy through can be simple if you offer excellent service and products and show loyalty to your brand ambassadors.
read moreCompany Christmas cards and holiday messages to clients
There are unspoken rules associated with company Christmas cards. Here’s how to effectively communicate a Happy Holidays message to clients.
read articleContactless business practices to create a safe customer experience
Here's a retail health and safety checklist to make your retail business shopping safe/friendly in the age of COVID-19.
read moreGuide to VIP events and rewarding your best customers
Create value for customers through VIP event ideas that include access to discounts and special products.
read moreHow to create successful customer loyalty programs
Loyalty programs for small businesses engage and reward customers and build long-term relationships
Read articleHow to get Google reviews in seven steps
Positive Google reviews can build customer trust and also help your business show up in local search results. Here’s seven steps to good reviews.
Read articleHow to improve your business with a customer satisfaction survey
Discover how to create a customer survey that you can act on to help support and grow your business.
read articleSeven winning client retention strategies for your business
Client retention is vital to running a successful business. A customer retention program is an essential aspect of an effective marketing plan.
read moreTips for writing business thank you notes
Wondering how to thank a client for their business? Here are six steps to writing client appreciation cards and “thanks for your support” messages.
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