FedEx® Reporting Online

FedEx® Reporting Online

Access powerful tools that can help you analyze patterns in your shipments so you can make more strategic business decisions.

Access powerful tools that can help you analyze patterns in your shipments so you can make more strategic business decisions.

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Want Insights on Your Business?

Sign up for FedEx Reporting Online now and start analyzing your data.

Efficiency Starts Here

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Save Time

With customization, scheduling and interactive views, you’ll save time at every turn.

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Make Strategic Decisions

We’ll post alert notifications on this page when issues arise. Use this info to streamline your processes.

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Answer Questions Faster

Customize searches to find exactly what you need in up to two years of shipping data.

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See What FedEx Reporting Online Can Do

Get a summary and dig into shipment details of up to two years of data, quickly find patterns from interactive reports and more.

Do more for your business in less time with the simplified features of FedEx Reporting Online.

Make better business decisions by personalizing the reporting process to fit your needs. With FedEx Reporting Online, you can:    

  • Access up to two years of shipping data.
  • Customize reports to pinpoint specific data and find trends.
  • Schedule reports to run on your schedule with daily, weekly or monthly options.
  • Download reports instantly or receive email notifications for recurring reports.
Check out this video for a brief tutorial for FedEx Reporting Online.

Better Process, Better Business

View this step-by-step tutorial to learn how you can take advantage of what FedEx Reporting Online has to offer.

Schedule Reports

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Create reports and schedule them to run when you need them, on a daily, weekly or monthly basis.

Download Reports

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Get reports in a format that fits your needs, including Excel, CSV, PDF and PowerPoint formats.

View Report Status

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See whether a report is in process, scheduled or ready to be viewed and/or downloaded.

Customize and Save Reports

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Get the exact information you need by customizing report criteria, such as creating summary or detail reports. Then, simply save these reports for repeated use.

Interactive Reports

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Customize your reports to find exactly what you’re looking for — view trends, filter data, create charts and graphs, and more. Plus, you can save your custom report templates for repeated use.

Access Consolidated Activity

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View insights across FedEx Express®, FedEx Ground®, FedEx Freight® and FedEx SmartPost® services.

Enjoy flexibility in your reporting process with easy-to-use administrative features.

Creating Account Groups

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If you have more than one account number, you can easily run reports based on customized account groups.

Collaborating With Others

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Invite employees within your company and set their preferences so they can run reports.

Email Preferences

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Set your preferences to receive email notifications when recurring reports are available for download.

Changing Administrators

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If the administrator of an account needs to change, the current administrator can set an invited user to take over the role.

Frequently Asked Questions

FedEx Reporting Online is a web-based application that enables you to request, view and download reports concerning the business activity you have with FedEx. FedEx Reporting Online allows you to check the status of current report requests, schedule weekly and/or monthly reports, and invite other registered users to access your accounts. All data in FedEx Reporting Online reflects shipments that have been invoiced.

All data in FedEx Reporting Online reflects shipments that have been invoiced. FedEx Reporting Online is available for all U.S. and international FedEx Express® and FedEx Ground® shipments for U.S.-based accounts.

FedEx is committed to managing all of the information associated with your account on FedEx Reporting Online with the highest standards of information security. Every effort is made to ensure complete confidentiality. FedEx Reporting Online automatically encrypts your confidential information using Secure Sockets Layer (SSL) protocol with an encryption key length of 128 bits, the highest encryption level commercially available.

FedEx Reporting Online reports include all U.S. and international FedEx Express® and FedEx Ground® shipments for U.S.-based accounts. Other operating company shipments may be available in the future.

FedEx Reporting Online has six standard open-access reports available to any registered user. See descriptions of the standard reports. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.

A Notes page listing all service-type abbreviations and corresponding descriptions is provided in each downloaded report. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.

All customers who have an active shipping account with FedEx can register to use FedEx Reporting Online. The first user to register an account for FedEx Reporting Online will automatically become the administrator for the account and will be able to invite additional users to use FedEx Reporting Online.

An account administrator is the first user to register a nine-digit account number for FedEx Reporting Online. The account administrator has two additional options under the Administration tab — Users and Change Administrator.

Use the Change Administrator option under the Administration tab to transfer administrator rights on your accounts. When you take this action, you will no longer have any administrative control for reporting purposes on the accounts to which you have reassigned administrator rights.

FedEx Reporting Online provides administrative functionality that allows the administrator to invite other users to share accounts. The administrator is the only person who can invite other employees to share accounts for reporting purposes. Invited users must have the same email domain as the administrator.

An invited user is a registered user of FedEx Reporting Online who is invited to share and run reports on the accounts of another registered user.

Only users you have invited to share your account(s) can view reports on your shipments.

A registered user with multiple accounts can group those accounts and save the groups for future reporting needs.

You can add accounts to your profile as long as you can authenticate yourself as the administrator for those accounts. Alternatively, you can also be invited to access accounts as an invited user. To add an account, follow the instructions provided on the Administration tab within FedEx Reporting Online. You will be required to authenticate that you are the administrator for the account you want to add by providing 1) the exact billing address shown in the FedEx customer database and 2) two invoice numbers for the account you are registering.

Contact your sales professional and ask for national account access permission, which can be granted only by the sales professional.

For Summary and Detail reports, the maximum months of data available is 24. FedEx Reporting Online allows you to request weekly and monthly data.

Standard reports refers to a selection of preformatted reports created by FedEx to provide you with shipment information about your packages. These reports are intended to help you manage your business or shipments more effectively.

On any of the standard report request screens, you have the option to either run a one-time (on-demand) report or set up a “run schedule” for the report to run either daily, weekly or monthly.

You can check the status of your report requests on the View Report Status page in FedEx Reporting Online. Once your report is ready for download, the View Report Status page will display a status of Complete. If you choose to receive email status notifications from your email preferences in FedEx Reporting Online, an email will be sent to you informing you that your report is ready for download or viewing.

Follow these four simple steps to create a freight report

  1. Under the Reports tab, select Create New Report.
  2. Select your report parameters, account(s), report type and frequency.
  3. Click “Run report.”
  4. Under the Reports tab, select View Report Status to receive report data.

You can currently run three types of reports.

  • Status Reports: Includes up to one month of shipment status information with links to tracking, invoices, Bill of Lading and delivery receipts.
  • Shipment Reports: Includes up to two years of summarized or detailed shipment data.
  • Shipment Breakdown Reports: Includes all the same information as the Shipment Report with a breakdown of all charges for each shipment (e.g. fuel surcharge, discount, etc.).

The new FedEx Freight reporting provides a consolidated reporting system. Below we’ve matched our previous report options with their closest match.

Old FedEx Freight Reporting

New FedEx Freight Reporting

Status

Status Report
Tracking Report
Performance Report
Guaranteed Shipments Report
Appointment Report
Late Report
Over, Short & Damaged Report
Delivered Report
Charges Report

Shipment Report

Shipment Breakdown Report
Charges Report

Shipment Breakdown Report

Account Summary
Customer Scorecard
Corrections

Custom Detail Report

Claims Report
Account Receivable

Reports Have Been Discontinued

You can pull specific FedEx Freight reporting data based on:

  • Service type (FedEx Freight® Priority Only, FedEx Freight® Economy Only, All)
  • Shipment type (Shipper — Outbound, Recipient — Inbound, Payer — Invoice)
  • Shipment status (Delivered, Undelivered, All)
  • Account type (9-Digit Account, Facility, Sub-Group, Group, Country, Division, Global Entity)

A Summary Report provides a consolidated rundown of multiple accounts, whereas a Detailed Report offers the ability to drill down to the individual account level.

Yes. Report names can be customized by selecting the report and clicking the pen icon to make the change.

Select the Administration tab to create an account group. These personalized groups can be selected when running a report.

Reports can be requested on a one-time basis — generating a report immediately — or on a scheduled weekly or monthly basis.

You will be notified via email when a report is ready for download. Reports can be downloaded in an Excel pivot table or a comma-separated value (CSV) format.

A Notes page listing all service-type abbreviations and corresponding descriptions is provided in each downloaded report. Or you can access report descriptions from the online Report Results screen by clicking the “Show report legend” link.

Get the support you need to streamline your business with FedEx Reporting Online.

Assistance Needed

Contact Information

Where can I get technical assistance with FedEx Reporting Online?

To contact FedEx Technical Support, call 1.877.339.2774. Be prepared by having your nine-digit FedEx account number and fedex.com login credentials (user ID and password) at hand when you call.

Who do I contact if I have questions about invoice or billing-related data in my reports?

Questions concerning specific invoice or billing-related data should be addressed by Revenue Services. Call 1.800.622.1147.

Who do I contact if I have questions about report content not related to invoicing or billing data?

Your FedEx account executive can explain how the report information can be used and how it relates to your account.

Where do I go for customer support for my FedEx Freight reports?

For support on FedEx Freight reporting, please contact your account executive.


See FedEx Reporting Online Terms & Conditions for more information on using FedEx Reporting Online.