FedEx Packaging Lab employee wearing a hard hat performing a test on multiple boxes wrapped on a pallet at a table.

FedEx Packaging Lab

FedEx Packaging Lab

Our state-of-the-art facility offers package, freight, and material testing. Advanced packaging design services are also available to increase package durability and protection during transit.

Our state-of-the-art facility offers package, freight, and material testing. Advanced packaging design services are also available to increase package durability and protection during transit.

Package testing helps protect against the high cost of damage.

By the time a product goes to market, you’ve invested significant time, talent, and resources to ensure its quality and performance. Testing your packaging not only protects that investment by ensuring products arrive undamaged, but also prevents you from incurring numerous costs, such as:

freight icon
freight icon

Replacements
Including products, boxes, and other shipping supplies

returns icon
returns icon

Shipping
Re-shipping for damaged product returns and replacement products

users group icon
users group icon

Warehouse/office labor
Time spent processing damaged product returns and replacement shipments

alert icon
alert icon

Customer experience
Potential loss of customer or decrease in customer lifetime value

customer service icon
customer service icon

Customer service labor
Time spent handling customer calls about damage

recycle icon
recycle icon

Environmental impact
Increased environmental footprint and waste due to replacement products, shipping, and packing materials

Access to extensive complimentary package testing.

Testing services are a customer benefit for business account holders. Many of our tests are complimentary, and we charge only a nominal fee for our more advanced testing.

FedEx employee, wearing gloves - receiving multiple boxes on a conveyor belt.

Distribution testing

We’ll put your packaging through the worst-case scenarios of various hazards, and if it doesn’t perform well, we’ll help you fix it.

Two male FedEx employees using a tool to test packaging in the FedEx Packaging Lab.

Advanced testing

Our advanced testing options will help you identify the root cause of packaging challenges.

Steps for package testing

Apply and prepare your package for lab testing to ensure you get accurate test results.

Looking for a test?

Search available distribution and advanced tests by function, or by category and test name.

New to testing?

Our complimentary tests may be all you need. Many customers get useful results with these tests alone.

Steps for package testing

Apply and prepare your package for lab testing to ensure you get accurate test results.

Looking for a test?

Search available distribution and advanced tests by function, or by category and test name.