FedEx Offline Payment

  • FedEx Australia Shipment Offline Payment

  • Check & Fund Transfer

When making payment, please always remember to include a completed remittance advice, which you can find at the bottom of your invoice. This will ensure that your bill is processed smoothly, and that there is no outstanding balance on your next bill. It also means we can focus on providing even better services for all our customers.

For your convenience, there are a number of ways for you to settle your bill.


Please send the check together with the completed remittance advice to the address below.


Federal Express (Australia) Pty Ltd


GPO BOX 5438, Sydney, NSW 2001, Australia

Fund Transfer

Instruct your bank to transfer funds to the account (your Virtual Account number should be your Fedex 9-digit account number) below, and then fax the completed remittance advice to 02-8223-9568, or notify us by sending an-email to Please remember always to include your account number, invoice number, and payment amount in your e-mail.

Bank Account Name:

Federal Express (Australia) Pty Ltd

Bank Name:


Bank Address:

Level 25, Citigroup Centre, 2 Park Street, Sydney, NSW 2000, Australia.

Bank Account No:

Your 9-Digit Fedex Account Number

BSB Code:


Swift Code:



For Payments via BPAY:

FedEx Australia BPAY

Telephone & Internet Banking – BPAY

Call your bank, credit union or building society to make this payment from your cheque, savings or credit card account. More info:

Your BPAY Ref: number (10 Digits) will be indicated in your invoices

  • Credit Card & Credit Note

Credit Card

If you wish to pay by credit card, please call our Customer Service Department at:

  • 13 26 10 (Local)
  • 61-13-26-10 (Calling from outside Australia)

Credit Note

When using a credit note to offset an invoice, please be reminded that the credit is only applicable to the invoice number stated on the note. In addition, if full payment has been made for a disputed invoice before you have received a credit note, kindly notify us by e-mailing to

If you have any questions regarding payment procedures, please contact our Revenue Operations team.

Billing Hotline: 13 26 10 (press 2, 3 for Invoicing)
Fax No.:  02-8223-9400

  • Payment Advice

Payment Advice

Please complete and submit the payment advice together with your payment to ensure your account is updated in a timely manner. Thank you.