FedEx Express Services

Nobody understands international shipping better than FedEx. Shipping to the U.S. or halfway around the world doesn’t have to be complicated. FedEx offers you an array of services and tools to make it easy. Whether you are shipping documents, boxes or freight, count on FedEx for fast, reliable on-time delivery to over 220 destinations worldwide.

Services
ShowPackages up to and over 68 Kg. (150 lbs.)
FedEx - Packages up to 68 Kg. (150 lbs.)

For time-critical packages up to 68 kg (150 lbs.) each, FedEx Express can connect you to major markets by a specific delivery time, with door-to-door service, customs cleared and backed by our Money Back Guarantee so you can ship with confidence. FedEx offers you a comprehensive portfolio of international shipping solutions that includes both priority and economy delivery throughout the world. No matter which service you choose — our expedited priority service or our economy service— you get the same time definite, reliable service and peace of mind that you expect from FedEx supported by a money-back guarantee.*

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FedEx - Packages over 68 kg. (150 lbs.)

FedEx moves the big stuff, too – palletized airfreight 68 kg. (151 lbs.) to 1,000 kg. (2,200 lbs.) per piece**, backed by the FedEx Money-Back Guarantee.

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ShowInternational Services
FedEx International First®

Use FedEx International First for your time-sensitive shipments.

Delivery Times
and Coverage

Export

Outbound delivery as early as 8 a.m. to the U.S.A, and early morning delivery to Australia, Austria, Belgium, Canada, China, Denmark, France, Germany, Italy, Japan, Luxembourg, Mexico, Netherlands, Puerto Rico, Singapore, Spain, Switzerland and United Kingdom.


Import

Inbound delivery to select BR. ZIP codes in São Paulo and Campinas cities by 10 a.m.

Check Transit Times, delivery hours and served cities

Service Days

Monday to Friday, with Saturday pick-up available in some countries for an additional charge

Package Size

  • Ship any package up to 68 kg. (150lbs.) If your package is heavier than 68 kg. (150 lbs), FedEx offers services for packages of more than 68 kgs.
  • Unlimited weight on multiple-piece shipments to the same destination.
  • Dimensions per package can be up to 274 cm (108") in length, or 330 cm (130") in length and girth combined.
  • If you use your own packaging, dimensional weight may apply.

Service Extras

Money-back guarantee



The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Priority®

FedEx International Priority® is our most popular shipping service, with time-definite delivery to the U.S. and around the world

Delivery Times

Delivery typically in 1 to 3 business days, next business day to the U.S., Canada, Mexico and the Caribbean from most countries.  Reach major cities in Europe by 10:30 am typically in two business days.

Service Days

Monday to Friday. Saturday service available in some countries

Delivery Area

More than 220 countries and territories

Package Size

  • Ship any package up to 68 kg. (150lbs.)
  • Unlimited weight on multiple-piece shipments to the same destination.
  • Dimensions per package can be up to 274 cm (108") in length, or 330 cm (130") in length and girth combined.
  • If you use your own packaging, dimensional weight may apply.

Service Extras

Money-back guarantee
FedEx International Broker Select
Hold at FedEx Location
Saturday Service
Dangerous Goods
FedEx® 10kg Box and FedEx® 25kg Box


The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Priority Freight®

FedEx International Priority Freight® service provides you customs-cleared freight shipping to cities around the world, overnight or within 1, 2, or 3 business days depending on origin and destination. This allows you to schedule operations more precisely with freight delivery with specific day and time delivery commitments. Access to real-time shipment tracking, 24 hours a day, 7 days a week.

Delivery Times



Delivery Options

Time definite, customs cleared in 1-3 business days*.


Choose from four shipping options:
Airport to airport (ATA)
Airport to door (ATD)
Door-to-door (DTD)
Door-to-airport (DTA)

Service Days

Monday to Friday. Saturday service available in some countries

Delivery Area

More than 130 countries and territories

Package Size

  • All shipments must be forklift-ready, shrink-wrapped, and palletized single pieces or skids weighing 69 kg. (151 lbs) to 1000 kg (2200 lbs.)
  • 302 cm x 178 cm (119" x 70"). Maximum length plus girth is 762 cm (300").

Service Extras

Money-back guarantee
FedEx International Broker Select
Saturday Service
Dangerous Goods


The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Priority DirectDistribution (IPD)

Delivery of consolidated shipments from a single origin to multiple recipients in another country.

With FedEx International Priority DirectDistribution, Latin America and Caribbean based customers who ship to the U.S. can send a multiple-piece shipment, consolidated electronically under one international air waybill and one Commercial Invoice, to multiple recipients in the U.S. (any of the 50 states).

  • Comprehensive Service – No other carriers are as experienced as FedEx in providing a door-to-door, full service, time-definite, consolidated distribution solution like FedEx IPD.
  • Transit- Time Commitment – Get direct consolidation distribution in 2 to 4 business days to most U.S. zip codes. Get the same speed and reliability that you expect from FedEx International Priority Service* with the added flexibility of direct distribution.
  • Tracking and Tracing – Use FedEx tracking and proactive notification capabilities of the consolidated shipment or individual packages, supported by FedEx customer service representatives and/or fedex.com, at both origin and destination. The same package status and content information is also available through FedEx InSight®.
  • Simplified Pricing – One price is charged – which includes weight and per-piece or per-address charges, custom clearance, shipping, and delivery of all individual packages. As with other international services, duties and taxes are determined at the time of clearance and are normally invoiced separately.
  • Money-Back Guarantee – Experience world-class service backed with the FedEx money-back guarantee policy.

Streamlined Operations

By streamlining shipment processing and reducing international delivery time from weeks to just days, FedEx International DirectDistribution can help you reduce inventory, control costs, optimize your supply chain and dramatically improve your responsiveness in the global marketplace. With this service you can:

  • Increase inventory turnover and reduce inventory-carrying costs.
  • Shorten order-to-delivery cycle times.
  • Accelerate your supply chain and automate it for greater efficiency.
  • Improve customer satisfaction with rapid delivery and the ability to respond to last minute needs.

A Simple, Integrated Process

  • Process 1: At the shipment origin, the FedEx automation device transmits information to the final-destination
  • Process 2: The FedEx automation device electronically consolidates the shipment and uploads customer information into the FedEx information systems.
  • Process 3: Customs-clearance procedures begin in-flight using a consolidated Commercial Invoice transmittal for a single customs entry and clearance of the packages under the master international air waybill.
  • Process 4: Electronic deconsolidation occurs at the clearance gateway, and shipments are delivered to the final recipients.

Special Requirements:

  • An importer of record in the destination country is required for clearance of the consolidated shipment.
  • Dangerous goods and perishables are not accepted using the IPD service.

To learn more about FedEx International Priority DirectDistribution, contact your FedEx Account Executive or call your local Customer Service Representative.

* The delivery commitment for IPD is one (1) additional day than the FedEx International Priority service transit time, subject to Customs clearance.

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FedEx International Priority DirectDistribution®

Delivery bulk shipments from one origin location to multiple addresses in the U.S. and select countries. Shipment clears customs as a single unit and then individual pieces are delivered to multiple addresses, bypassing warehouses and middlemen.

Delivery Times

Door-to-door within 2 to 4 business days*

Service Days

Monday to Friday.

Delivery Area

Throughout the U.S. and select countries (see list of countries)

Package Size

  • Ship any package up to 68 kg. (150lbs.) If your package is heavier than 68 kg. (150 lbs), FedEx offers services for packages of more than 68 kgs.
  • Unlimited weight on multiple-piece shipments to the same destination.
  • Dimensions per package can be up to 274 cm (108") in length, or 330 cm (130") in length and girth combined.
  • If you use your own packaging, dimensional weight may apply.

Service Extras

Money-back guarantee
Dangerous Goods

How to use this service
Contact your FedEx Account Executive or call your local Customer Service Representative for more information

The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Priority DirectDistribution Freight®

For shipments weighing more than 68 kg. (150 lbs.) Deliver freight straight from the point of manufacture to multiple customers or end users. Consolidated freight clears customs as a single unit and then individual pieces are delivered to multiple addresses, bypassing warehouses and middlemen.

Delivery Times

Typically in 4 to 6 business days to most U.S.zip codes. Choose from four shipping options:

Service Days

Monday to Friday.

Delivery Area

Throughout the U.S.and select countries (see list of countries)

Package Size

  • 68 kg (150 lbs) to 1000 kg. (2200 lbs.)per package; unlimited shipment weight.
  • 302 cm x 178 cm (119" x 70"). Maximum length plus girth is 762 cm (300").

Service Extras

Money-back guarantee
Dangerous Goods

How to use this service

Contact your FedEx Account Executive or call your local Customer Service Representative for more information



The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Economy

With FedEx International Economy service, you can save on your less time-sensitive shipments without sacrificing reliability.

Delivery Times

Time definite, customs-cleared, typically in 4 to 6 business days

Service Days

Monday to Friday

Delivery Area

More than 200 countries and territories

Package Size

  • Ship any package up to 68 kg. (150lbs.) If your package is heavier than 68 kg. (150 lbs), FedEx offers services for packages of more than 68 kgs.
  • Dimensions per package can be up to 274 cm (108") in length, or 330 cm (130") in length and girth combined.
  • If you use your own packaging, dimensional weight may apply.

Service Extras

Money-back guarantee
FedEx International Broker Select
Hold at location

 

The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Economy® Freight

With FedEx International Economy Freight service, you can save on your less time-sensitive shipments without sacrificing reliability.

Delivery Times



Delivery Options

Time definite, customs-cleared in 4 to 6 business days.

Choose from four shipping options:
Airport to airport (ATA)
Airport to door (ATD)
Door-to-door (DTD)
Door-to-airport (DTA)

Service Days

Monday to Friday. Saturday service available in some countries.

Delivery Area

More than 80 countries

Package Size

  • All shipments must be forklift-ready, shrink-wrapped, and palletized single pieces or skids weighing 69 kg. (151 lbs) to 1000 kg (2200 lbs.) or more with prior approval.
  • 302 cm x 178 cm (119" x 70"). Maximum length plus girth is 762 cm (300").

Service Extras

Money-back guarantee
FedEx International Broker Select
Saturday Service

 

How to use this service

Contact your FedEx Account Executive or call your local Customer Service Representative for more information



The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Economy DirectDistribution®

Delivery of bulk shipments from one origin location to multiple addresses in the U.S. at competitive rates. Shipment clears customs as a single unit and then individual pieces are delivered to multiple addresses, bypassing warehouses and middlemen.

Delivery Times

Time definite, customs-cleared, typically in 4 to 6 business days to the U.S.

Service Days

Monday to Friday.

Delivery Area

United States

Package Size

  • 68 kg) (150 lbs) to 1000 kg. (2200 lbs.)per package; unlimited shipment weight.
  • 303 cm x 178 cm (119" x 70"). Maximum length plus girth is 762 cm (300").

Service Extras

Money-back guarantee

 

How to use this service

Contact your FedEx Account Executive or call your local Customer Service Representative for more information



The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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FedEx International Express® Freight

A quick and efficient solution for committed freight delivery of virtually any size or weight. Time-definite, customs cleared, airport-to-airport cargo service with coverage beyond main gateways. Space on every flight is booked and confirmed in advance.

Delivery Times

Transit times vary (typically 2 to 3 business days)

Service Days

Monday to Friday service.

Delivery Area

International airport-to-airport.

Package Size

Shipments larger than 137 cm x 137 cm x 198 cm (54" x 54" x 78") require prior approval. Individual skids of 69 kg. (151 lbs) or more. Skids exceeding 1000 kg. (2,200 lbs.) require prior approval.

Service Extras

Shipments are booked and confirmed in advance.

Exceptions

No pickup or delivery.

* Some restrictions apply. For more details, see Terms and Conditions.

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FedEx International Airport-to-Airport

A reliable, economical service for less time-sensitive freight. Connections with other airlines extend coverage to global destinations that FedEx does not serve directly. Shipments move on a space-available basis. Nearly all size and weight shipments are accepted.

*Some restrictions apply. For more details see Terms and Conditions.

The transit times are subject to change in the event of customs or other regulatory agencies requests. In these situations, please contact our customer service at 0800-703-3339.

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ShowAdditional Service Options
Money Back Guarantee

This guarantee can be suspended or revoked at our sole discretion without prior notice to you. We will, at our option, and upon request, either refund or credit to the applicable invoice only your transportation charges if we deliver a shipment 60 seconds or more after the applicable delivery commitment time. Offer void where prohibited by law.

The following limitations apply:

A. Where customs or other regulatory agency clearances are delayed due to errors or omissions in your documentation, our delivery commitment time is modified by adding one business day for each day (or portion thereof) that such clearances are delayed. The money-back guarantee does not apply in the event of other customs or regulatory delays.

B. An exact delivery commitment time can be obtained only by telephoning International Customer Service and supplying us with all of the following:

1. Commodity being shipped
2. Date of the shipment
3. Exact destination
4. Weight of the shipment
5. Value of the shipment

Any transit time published in the FedEx Service Guide or elsewhere, or quoted by Customer Service without the above five required facts, is only an estimate and is not a stated delivery commitment time.

C. If the sender or recipient specifies a customs broker other than FedEx or the broker selected by FedEx (where this service is available), notification may be given to the broker by 12 p.m. on the first business day the shipment is available for customs clearance in the destination country, and such notification constitutes timely delivery. If the actual shipment is released to the broker in-bond, our responsibility terminates at the time we relinquish custody of the shipment to the broker. However, if we retain custody of the shipment and are requested to deliver the shipment, following receipt of the appropriate customs release paperwork from another customs broker following customs or other regulatory clearances, our delivery commitment time is modified by adding one business day for each day (or portion thereof) that our receipt of the paperwork is delayed.

D. To qualify for a refund or credit due to a service failure, you must notify us of the service failure and request a refund or credit of your transportation charges in compliance with the conditions listed below. If you do not comply with these conditions, you are not entitled to receive a refund or credit and cannot recover compensation for a service failure in any lawsuit.

  • Requests for refund or credit of transportation charges due to a service failure must be submitted in writing to the local FedEx Customer Service Department.
  • Your notification of a service failure must include your FedEx account number, if any, the air waybill or package FedEx tracking number, the shipment weight, the date of the shipment, and the recipient's name, address and postal code.
  • All requests for refund or credit of transportation charges must be received via one of the approved channels within 15 calendar days of the invoice date or within 15 calendar days from the ship date if you are paying by credit card or in advance by cash, check or money order.
  • A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request. A notification of the reason for an unpaid charge with your payment is not considered a request for an invoice adjustment or notice of a refund request if the reason relates to a service failure.

E. Notification of a service failure must include the account number, if any, the air waybill number or FedEx tracking number, the date of shipment, and complete recipient information.

F. A credit or refund under our money-back guarantee policy will be applied only against charges for the shipment giving rise to the credit.

G. A service failure will not be deemed to have occurred if after you notify us we provide you with:

  • Proof of timely delivery, consisting of the date and time of delivery, and name of the person who signed for the shipment, or
  • Service-exception information reflecting that the failure to deliver timely resulted from circumstances described under the Liabilities Not Assumed section.

H. We are not obligated to respond if your request is not received within the time limits stated above.

I. A service failure will not be deemed to have occurred if a bill-to account number was provided at the time of shipment that was not in good credit standing and the package was held until alternative payment arrangements were secured.

J. Only one refund or credit is permitted per package. In the case of multiple-package shipments, this money-back guarantee will apply to every package in the shipment. If a service failure occurs for any package within the shipment, a refund or credit will be given only for the portion of the transportation charges applicable to that package.

K. A refund or credit will be given only if complete recipient information was provided at the time of tender to FedEx. Complete recipient information must be provided on either the air waybill or through any FedEx electronic shipping device.

L. A refund or credit will not be given for shipments delayed due to incorrect addresses or to the unavailability or refusal of a person to accept delivery, whether or not the package is returned to the shipper, or sign for the package, or due to any of the causes described under the Liabilities Not Assumed section.

M. This money-back guarantee does not apply to requests for invoice adjustment based on overcharges (see the Billing section) or shipments to P.O. box addresses acceptable for delivery.

N. This money-back guarantee applies only to transportation charges and does not apply to duties, taxes or other charges, including ancillary service fees.

O. A refund or credit will not be given to customers using FedEx electronic shipping devices if incorrect FedEx tracking numbers are applied to the subject package or shipment.

P. This money-back guarantee applies to shipments tendered under FedEx International First, FedEx International Next Flight, FedEx International Priority, FedEx International Priority Freight, FedEx International Economy, FedEx International Economy Freight, FedEx International Priority DirectDistribution, FedEx International Priority DirectDistribution Freight, FedEx International Priority Plus, FedEx International Premium, FedEx International Broker Select and FedEx 10kg Box and FedEx 25kg Box.

Q. The money-back guarantee for shipments destined for our extended service areas applies only to the portion of the transportation provided directly by us.

R. This money-back guarantee does not apply to FedEx International MailService.

S. For FedEx International Priority DirectDistribution and FedEx International Priority DirectDistribution Freight, the money-back guarantee for shipment delays is prorated based on the number and weight of packages within the shipment where delivery is not completed by the service commitment.

T. This money-back guarantee does not apply to undeliverable or returned shipments, or to any shipment containing dangerous goods or dry ice.

U. This money-back guarantee does not apply to delays in delivery caused by adherence to FedEx policies regarding the payment of duties and taxes prior to customs clearance or at delivery.

V. For FedEx International Broker Select shipments, if the sender or recipient specifies a customs broker other than FedEx or our designated broker (where this option is available) and if the shipment is to be released to the designated broker in-bond, our delivery commitment is met if we notify the broker of the availability of the shipment by 12 p.m. on the first business day the shipment is scheduled to be available for customs clearance in the destination country.

However, if the sender or recipient specifies a customs broker other than FedEx or our designated broker and we retain custody of the shipment and are responsible for the delivery of the shipment following receipt of the appropriate customs release paperwork from another customs broker, our delivery commitment time is modified by adding one business day for each day (or portion thereof) that our receipt of such customs release paperwork is delayed due to inspection, sampling requirements, errors or omissions in your documentation, or acts, errors or omissions by the customs broker designated by the sender or recipient.

FedEx International Broker Select shipments for which we fail to meet the delivery commitments described in section V above are eligible for our money-back guarantee subject to the terms and conditions of our money-back guarantee policy.

W. Credits for transportation charges will be applied to the payer's account only, and refunds will be made payable to the payer only.

X. The money-back guarantee will not apply to shipments scheduled for delivery on December 19-24 if the shipment was delivered within 90 minutes of the published delivery commitment time for the selected service and destination.

Y. Holidays in international locations will affect our transit times. Contact International Customer Service for information on delivery commitments that may be affected due to the observance of these holidays. Deliveries normally scheduled to be made on the day of holiday observance will be rescheduled for delivery on the next business day. The delivery commitment for application of the money-back guarantee policy will be extended for a period equal to the length of the holiday.

Z. There are no delivery commitments for shipments on which the money-back guarantee is suspended.

AA. No refund or credit will be provided if an international freight shipment was not booked as required.

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FedEx® International Broker Select

Customs clearance is included with every FedEx international shipment, but you also have the option to use your own broker.

For FedEx International Priority®, FedEx International Priority® Freight, FedEx International Economy® and FedEx International Economy Freight® shipments, you have the option of using your own broker for shipments to more than 120 countries, including the U.S. FedEx will tender your shipment to your broker and, at your request, resume the delivery to the final destination. For added flexibility, you may list an unlimited number of commodities per air waybill.


To use your own broker:

  • Simply specify the broker's name.
  • Check the broker selection box on the air waybill.


Use FedEx International Broker Select with:

  • FedEx International Priority
  • FedEx International Priority Freight
  • FedEx International Economy
  • FedEx International Economy Freight


FedEx International Broker Select is not available for:

  • FedEx® Envelope
  • FedEx® Pak
  • Saturday Service



For more details, see Terms & Conditions.

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Hold at FedEx Location

If you need your package earlier than the scheduled delivery time, or won't be available to receive a delivery, then this is the option for you.

To request this service, the sender simply marks the “Hold at FedEx Location” box in the Special Handling section of the international air waybill and indicates where the shipment should be held. If you prefer to pick up a shipment that has been sent to you, just call the FedEx office, give your air waybill number and it will be our pleasure to hold it for you. This service is provided free of charge.

Use Hold at FedEx Location Service with:

  • FedEx International Priority®

  • FedEx International Economy®

  • FedEx International Economy Freight®

 

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Saturday Service

FedEx knows that your workweek doesn’t always end on Fridays. So we work for you on Saturdays too!

FedEx offers Saturday service to many places in the world. Just mark “Saturday Delivery” on your FedEx International Air Waybill, and your package will be delivered to the recipient on Saturday (wherever Saturday Service is available).

Use Saturday Service with:

  • FedEx International Priority®
  • FedEx International Priority® Freight

 

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Dangerous Goods

FedEx Express® is one of the largest carriers of Dangerous Goods worldwide. We have the expertise to provide safe solutions for handling and transporting your Dangerous Goods shipment.
 

Dangerous Goods Resources
What are Dangerous Goods?
  • Dangerous Goods are commodities that, when transported, pose some form of danger to people, animals, the environment, or the carrier. Dangerous goods can be either acceptable or unacceptable for shipping. The latest list of Dangerous Goods can be accessed at www.iata.org
  • There are nine classifications of Dangerous Goods that identify the type of danger each possesses. These are grouped into categories called accessible and inaccessible which determine the FedEx Service you can ship with.

Accessible vs. Inaccessible Dangerous Goods
Certain Dangerous Goods shipments must be accessible to the flight crew in-flight. These are categorized as Accessible Dangerous Goods (ADG). Inaccessible Dangerous Goods (IDG) do not need to be loaded so they are accessible to the flight crew in-flight.

Available Services
Depending upon the Dangerous Goods category, FedEx Express offers a number of shipping options. For a list of Accessible and Inaccessible Dangerous Goods, see Overview

Accessible Dangerous Goods may be shipped via:

  • FedEx International Priority®
  • FedEx International Priority DirectDistribution® 
  • FedEx International Priority DirectDistribution® Freight

Inaccessible Dangerous Goods may be shipped via:

  • FedEx International Priority®
  • FedEx International Priority® Freight

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FedEx Packaging

For more information see our Packaging site.

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Terms & Conditions

Terms and Conditions

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