Customer Support
This tool provides access for people with hearing / speech impairment disabilities in accordance with Brazilian Law 6.523/08.
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Contact FedEx By Phone
Contact FedEx By Phone
For Information on Domestic Services:
Capitals and Metropolitan regions (local call charges): 4002-5050
For other locations: 0800-282-2282
For International Services and Shipment Information
Capitals and Metropolitan regions (local call charges): 3003.3339
For other locations: 0800.703.3339
Please dial 55.11.2169.7000 if calling outside from Brazil
Hours of operation:
Monday - Friday, 07:30 - 20:00
Saturday, 08:00 - 14:00
For Information on Invoicing, Credit & Collections:
3003.3339; for other locations: 0800.703.3339
Dial 1-7-2
Email: laccrobr@fedex.com
For complaints, suggestions and cancelations
0800.014.5555
Hours of operation:
Monday - Friday, 07:30 - 20:00
Saturday, 08:00 - 14:00
Customer Technology Help Desk
Capitals and Metropolitan regions (local call charges): 3003.3339
For other locations: 0800.703.3339
Hours of operation:
Monday - Friday, 09:00 - 18:00
File a Claim
You can file a FedEx Express claim by completing the online claim form.
Frequent questions
Check below the frequent questions which can help you.
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