Customer Support FedEx

Customer Support

Customer Support

This tool provides access for people with hearing / speech impairment disabilities in accordance with Brazilian Law 6.523/08.

Note: The CHAT link can become temporarily unavailable during high volume. Please SEND US AN EMAIL or try again later.

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Contact FedEx By Phone

Contact FedEx By Phone
For Information on Domestic Services:

Capitals and Metropolitan regions (local call charges): 4002-5050
For other locations: 0800-282-2282

For International Services and Shipment Information

Capitals and Metropolitan regions (local call charges): 3003.3339
For other locations: 0800.703.3339
Please dial 55.11.2169.7000 if calling outside from Brazil
Hours of operation:
Monday - Friday, 07:30 - 20:00
Saturday, 08:00 - 14:00

For Information on Invoicing, Credit & Collections:

3003.3339; for other locations: 0800.703.3339
Dial 1-7-2
Email: laccrobr@fedex.com

For complaints, suggestions and cancelations

0800.014.5555
Hours of operation:
Monday - Friday, 07:30 - 20:00
Saturday, 08:00 - 14:00

Call FedEx

Customer Technology Help Desk

Capitals and Metropolitan regions (local call charges): 3003.3339
For other locations: 0800.703.3339

Hours of operation:

Monday - Friday, 09:00 - 18:00

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File a Claim

You can file a FedEx Express claim by completing the online claim form.