Contact Us

FedEx is committed to delivering quality service, especially when you need our assistance. Just e-mail, write or call us.

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Contact FedEx Online

Our representatives are available online Monday through Friday, 08:30 am to 08:00 pm, excluding holidays.
Note: The CHAT link can become temporarily unavailable during high volume. Please SEND US AN EMAIL or try again later.

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Customer Technology Help Desk

For Technical assistance: 800.36.3030

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  • Press 6 for Technical Assistance

Call today, a specialist will gladly take care of your doubts and questions.

Contact FedEx By Phone

Tel: 56.22361.6000
800.36.3030 (within Chile)


Customer Service Fax: 56.22361.6180
Customer Service Hours: 24 hour service


Invoicing Duties & Taxes: 56.22361.6000, 800.36.3030 (within Chile)

Remote Pick-Up Request

You can request a Remote Pick-Up Request by downloading the following form and instructions in PDF format. You will need the free Adobe Acrobat Reader.

File a Claim

You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).