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Customer Support

Customer Support

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Contact FedEx By Phone

Customer Service Hours: Monday - Friday, from 7AM to 22PM, Saturday from 8AM to 17PM and Sunday from 10AM to 16:30PM

Tel: 56.22361.6000

800.36.3030 (within Chile)

Customer Service Fax: 56.22361.6180

Invoicing Duties & Taxes: 56.22361.6000, 800.36.3030 (within Chile)

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Customer Technology Help Desk

For technical assistance : 800.36.3030.

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  • Press 6 for Technical Assistance

Call today, a specialist will gladly take care of your doubts and questions.

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File a Claim

You can file a FedEx Express claim by completing the online claim form.

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Remote Pick-Up Request

You can request a Remote Pick-Up Request by downloading the following form and instructions in PDF format. You will need the free Adobe Acrobat Reader.