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Customer Support

Customer Support

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Customer Service Hours: Monday - Friday, from 9:00AM - 12AM Saturday from 10:00AM to 7:00PM and Sunday from 12:00PM to 18:30PM

Tel: 56.22361.6000

800.36.3030 (within Chile)

Customer Service Fax: 56.22361.6180

Invoicing Duties & Taxes: 56.22361.6000800.36.3030 (within Chile)

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Customer Technology Help Desk

For technical assistance : 800.36.3030.

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Call today, a specialist will gladly take care of your doubts and questions.

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You can file a FedEx Express claim by completing the online claim form.

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Remote Pick-Up Request

You can request a Remote Pick-Up Request by downloading the following form and instructions in PDF format. You will need the free Adobe Acrobat Reader.