Home Customer Support
Customer Support FedEx

Customer Support

Customer Support

Contact Us

Write to FedEx

Contact FedEx By Phone

Customer Service Hours: Monday - Friday, from 9:00AM - 12AM Saturday from 10:00AM to 7:00PM and Sunday from 12:00PM to 18:30PM

Tel: 56.22361.6000

800.36.3030 (within Chile)

Customer Service Fax: 56.22361.6180

Invoicing Duties & Taxes: 56.22361.6000, 800.36.3030 (within Chile)

Write to FedEx
Call FedEx

Customer Technology Help Desk

For technical assistance : 800.36.3030.

  • Select language
  • Press 7 for More Services
  • Press 6 for Technical Assistance

Call today, a specialist will gladly take care of your doubts and questions.

advanced shipping tool

File a Claim

You can file a FedEx Express claim by completing the online claim form.

Click here
ground truck - pickup

Remote Pick-Up Request

You can request a Remote Pick-Up Request by downloading the following form and instructions in PDF format. You will need the free Adobe Acrobat Reader.