FedEx Chile Homepage
Shipping
Domestic Services
Ship with Account
Ship as a Guest
Get Shipping Rates & Delivery Times
Schedule & Manage Pickups
Packaging & Shipping Supplies
Rate Information
Find a location
Online Tools
FedEx® Electronic Trade Documents
ALL SHIPPING SERVICES
Tracking
Please enter at least one tracking number.
Insert National Tracking ID Number
Advanced Shipment Tracking
ALL TRACKING SERVICES
Support
New Welcome Center
E-commerce Center
Customs Tools
Report frauds
FAQs
Customer Support
Account
View and Pay Bills
FedEx Administration
Clearance Service
Manage Reporting
My Profile
Email preferences
Address Book
OPEN AN ACCOUNT
Sign Up/Log In Sign in to Fedex.com
LOG IN
CREATE USER ID
OPEN AN ACCOUNT

Open an account to save 20% off FedEx Express®, access time-saving tools and more!

Search
Search
Exit Search
Top Searched
  1. Home
  2. Customer Support
  3. FAQ
  4. Receiving

Frequently asked questions 

All the information you need to help you ship. 


Back
Back
Receiving
  • Tracking
  • Delivery management

Receiving

Delivery management

  • Can I refuse to accept an international package?
  • What happens if my package was delivered to the wrong location?
  • Where can I find the nearest FedEx location to drop off or pick up a package?
View all

Tracking

  • Can I get a proof of delivery?
  • How can I track my parcel without a tracking number?
  • My package was supposed to be delivered but it hasn’t arrived yet. What can I do?
View all

Our Company
About FedEx
Terms & Conditions International Service
Terms & Conditions Domestic Service (New)
Binding Corporate Rules
Investor Relations

Customer Support
Shipping Tools
Fuel Surcharge
FedEx® Mobile Solutions
Prohibited Items for Shipment

More from FedEx
FedEx Developer Portal
FedEx API
FedEx Compatible
Careers
International Holiday Schedule

Language
Chile Chile
  • English
  • Spanish

Follow FedEx


© FedEx 1995-2025

Site Map |

Terms of Use |
Privacy Policy


Your Browser is Not Currently Supported

We have updated our list of supported web browsers. Note that Internet Explorer is no longer supported. We recommend using one of the following browsers to access this site.


    MICROSOFT WINDOWS BROWSERS

  • Edge 41+
  • Google Chrome 41+
  • Mozilla Firefox 38+

    APPLE BROWSERS

  • Google Chrome 41+
  • Mozilla Firefox 38+
  • Safari 7++

    ANDROID BROWSERS

  • Chrome 41+
  • Firefox 38+