Contact FedEx Online
Our representatives are available online Monday through Friday, 08:30 am to 08:00 pm, excluding holidays.
Note: The CHAT link can become temporarily unavailable during high volume. Please SEND US AN EMAIL or try again later.
Customer Technology Help Desk
For Technical assistance: 800.36.3030
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- Press 7 for More Services
- Press 6 for Technical Assistance
Call today, a specialist will gladly take care of your doubts and questions.
Contact FedEx By Phone
800.36.3030 (within Chile)
Customer Service Fax: 56.22361.6180
Customer Service Hours: 24 hour service
Invoicing Duties & Taxes: 56.22361.6000, 800.36.3030 (within Chile)
File a Claim
You can file a FedEx Express claim by downloading the following claim form and instructions in PDF format. You will need the free Adobe Acrobat Reader. You have the option to mail, fax, or e-mail the form to your FedEx Customer Support Representative(s).