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Small Business Hub

Insight, ideas and inspiration to drive progress


Highlights




Highlights

TRENDS & INSIGHTS

BNPL: A strategic growth opportunity

Discover how Buy Now, Pay Later (BNPL) can help you reach and convert more customers.


GUIDES & TOOLS

Spotlight on… E-commerce in China

Can you learn from some of the key developments in the world’s largest e-commerce market?


INNOVATION & GROWTH

Smart strategies for managing holiday returns

Planning ahead can turn those inevitable post-holiday returns from resource drain to business advantage. Here’s how.





Market Insights

Spotlight on… e-commerce in Mexico

Spotlight on… e-commerce in Mexico

Mexico is expected to have almost 70 million e-commerce shoppers in 2023, with almost half buying cross border

Explore the opportunity
Case Study: The success behind smarter shipping integration

Case Study: The success behind smarter shipping integration

Discover how FedEx and Shiptheory’s automation tools helped a growing business save time, cut errors, and scale globally with confidence.

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Market Spotlight

Market Spotlight

Business trends, consumer insights, and logistical know-how around the globe 

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Running Operations

Masterclass: Incoterms®

Masterclass: Incoterms®

Incoterms® don’t just clarify responsibilities, they can also control costs, manage risks, and give you a competitive edge.

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Get Your Business Ready for 2026 Logistics Success

Get Your Business Ready for 2026 Logistics Success

Upgrade your 2026 logistics with practical upgrades, and a clear roadmap for efficiency.

Learn how
Small logistics decisions that boost business growth

Small logistics decisions that boost business growth

Learn how logistics fuels growth and how you can use it to your benefit.

Discover how



Growing your Business

How embracing ESG can help your business to thrive

How embracing ESG can help your business to thrive

See how the right thing for the planet can be the right thing for your business too.

Get the insights
Asia Pacific-Europe SME Trade Report From FedEx Highlights Export Opportunity

Asia Pacific-Europe SME Trade Report From FedEx Highlights Export Opportunity

Download FedEx’s new Intercontinental Exports Trade Report to uncover the latest insights into Europe’s internationally trading SMEs

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Q4 business planning: summer learnings and holiday prep

Q4 business planning: summer learnings and holiday prep

Maximise the potential of the crucial festive season by baking recent insights into your all-important Q4 business planning.

Get the insights



Selling Online

Spotlight on… E-commerce in China

Spotlight on… E-commerce in China

Can you learn from some of the key developments in the world’s largest e-commerce market?

Get the insights
Understanding the European e-commerce market

Understanding the European e-commerce market

Discover growth opportunities on your doorstep with these European e-commerce market habits, trends and statistics.

Get the insights
5 steps for efficient e-commerce fulfilment

5 steps for efficient e-commerce fulfilment

From order picking to returns, discover how to streamline your operations and improve customer satisfaction.

See the guide



Managing Shipping

Reusable packaging: making it work for your business.

Reusable packaging: making it work for your business.

With peak season fast approaching, see how you could implement reusable packaging into your operations.

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What is carbon offsetting – and how to get started

What is carbon offsetting – and how to get started

Compensate Chief Impact Officer Niklas Kaskeala explains carbon offsetting and how it could help your business.

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Third-party fulfilment: is it right for your business?

Third-party fulfilment: is it right for your business?

Almost half of e-commerce businesses outsource fulfilment to a specialist provider.

Find out more